Hyatt

Event Planning Manager

Hyatt

full-time

Posted on:

Location Type: Remote

Location: Louisiana • United States

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Salary

💰 $64,100 per year

About the role

  • Serve as the primary planning contact for assigned sales‑booked group events
  • Act as the liaison between meeting planners and hotel departments to ensure seamless event execution
  • Administer and manage sales agreements, ensuring accuracy and alignment with client expectations
  • Detail all Food & Beverage, audiovisual, and event setup requirements
  • Manage room blocks, pickup, billing instructions, and final program reviews
  • Generate additional revenue through strategic upselling of banquet food and beverage, meeting space, and ancillary services
  • Effectively sell Hyatt Regency New Orleans services, both on‑property and through 1718 Events offsite
  • Gain client commitment while maintaining strong relationships and confidence throughout the planning process
  • Work collaboratively with all hotel departments to ensure services are delivered as communicated
  • Partner closely with an on‑property Event Planning Manager for each assigned program
  • Turn over a fully detailed and accurate event program to the on‑site team
  • Maintain ongoing communication throughout the event to manage changes and client requests
  • Attend select on‑property meetings and events as required, including critical pre‑planning meetings, pre‑conferences, first main day of events, quarterly team business retreats, and corporate‑sponsored training

Requirements

  • A minimum of 2–4 years of high‑volume hotel event planning experience
  • Bachelor’s degree and/or 2+ years of hotel and/or food & beverage experience preferred
  • Strong general computer knowledge and experience with standard business programs
  • A genuine desire to satisfy the needs of others in a fast‑paced hospitality environment
  • Refined verbal and written communication skills
  • Ability to communicate effectively, both verbally and in writing, with guests, clients, and fellow team members
  • Professional appearance with confidence when interacting with clients and leadership
  • Exceptionally detail‑oriented, organized , and able to thrive in a fast‑paced environment
  • Strong time management and multitasking skills , with the ability to work well under pressure
  • Solid understanding of contract negotiation and interpretation
  • Comprehensive knowledge of hotel operations, including guest services, reservations, housekeeping, audiovisual, banquets, accounting, restaurants, and engineering
  • Demonstrated positive leadership characteristics that inspire others to exceed service standards and expectations
  • Knowledge of meeting room setups and capabilities , sleeping room configurations, and room types
  • Ability to respond to Meeting Planner requests promptly and professionally
  • Experience creating, reviewing, and revising rooming lists and VIP lists
  • Ability to manage meeting space strategically to ensure maximum revenue potential
  • Experience maintaining price integrity for rooms and food & beverage using revenue management principles
  • Experience pre‑checking room and event setups prior to group arrival
  • Ability to provide accurate forecast information for rolling forecasts
  • Experience interacting with external planners and vendors for event setup and execution
  • Proven ability to manage existing accounts and conduct follow‑up for client re‑solicitation and repeat business
  • Demonstrated success increasing revenue per attendee through upselling techniques, rooms management strategies, and creative value‑added offerings
  • Experience creating and writing custom menus to meet event needs
  • PSS or equivalent training preferred
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
event planningcontract negotiationroom managementrevenue managementmenu creationaudiovisual setupfood and beverage managementdetail orientationtime managementmultitasking
Soft Skills
communicationorganizationleadershipcustomer servicerelationship managementproblem-solvingattention to detailprofessionalismcollaborationadaptability
Certifications
PSS trainingevent planning certificationhospitality management degreefood and beverage certificationproject management certificationcustomer service certificationhospitality certificationsales training certificationnegotiation trainingleadership training