Hyatt

Account Lead – National Sales

Hyatt

full-time

Posted on:

Location Type: Remote

Location: Illinois • United States

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Salary

💰 $98,600 - $124,000 per year

Job Level

Senior

About the role

  • Develop, document, and maintain robust account intelligence within Hyatt’s CRM.
  • Educate buyers on Hyatt’s brands and values to build preference and loyalty between organizations.
  • Collaborate with stakeholders to successfully facilitate the annual transient RFP process to grow Hyatt’s presence in customer travel programs.
  • Ensure managed accounts include Hyatt in all group sourcing requests.
  • Identify and capture share shift business opportunities for both current, new, and focus hotels.
  • Support collaborative communication between hoteliers and customers to negotiate and win business.
  • Champion company initiatives and priorities with customers as appropriate.
  • Engage with hotel sales teams, operators, and owners to build rapport and increase awareness of HSF-National Sales.
  • Stay current on market conditions, forecasts, and trends. Utilize information proactively to drive sales.
  • Maintain a high level of productivity while working independently in a fast-paced and relatively autonomous environment.
  • Elevate the voice of the customer within Hyatt.

Requirements

  • Minimum 5 years of hotel sales experience.
  • Strong sales knowledge and business development experience of transient and group segments.
  • Strong communication and presentation skills.
  • Detailed organization skills with experience managing a high-volume portfolio of accounts and/or segments.
  • Proficient in Microsoft Office Suite.
  • Experience with CRM and/or database management tools.
  • Knowledgeable of customer sourcing and booking tools such as Cvent, Cvent Transient, HopSkip, Concur, GetThere, etc.
  • Experience with industry data tools such as Knowland Group, Amadeus Hotelligence suite, LinkedIn Sales Navigator, etc.
Benefits
  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Flexible work schedule
  • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
  • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
  • Paid Time Off, Medical, Dental, Vision, 401K with company match
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
hotel sales experiencebusiness developmentaccount managementCRM managementdatabase managementcustomer sourcingbooking toolsdata analysispresentation skillsorganization skills
Soft Skills
communicationcollaborationnegotiationrapport buildingindependenceproductivitycustomer advocacystakeholder engagementloyalty buildinginitiative