Hyatt

Account Lead – National Sales

Hyatt

full-time

Posted on:

Location Type: Remote

Location: Illinois • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $98,600 - $124,000 per year

Job Level

Senior

About the role

  • Develop, document, and maintain robust account intelligence within Hyatt’s CRM.
  • Educate buyers on Hyatt’s brands and values to build preference and loyalty between organizations.
  • Collaborate with stakeholders to successfully facilitate the annual transient RFP process to grow Hyatt’s presence in customer travel programs.
  • Ensure managed accounts include Hyatt in all group sourcing requests.
  • Identify and capture share shift business opportunities for both current, new, and focus hotels.
  • Support collaborative communication between hoteliers and customers to negotiate and win business.
  • Champion company initiatives and priorities with customers as appropriate.
  • Engage with hotel sales teams, operators, and owners to build rapport and increase awareness of HSF-National Sales.
  • Stay current on market conditions, forecasts, and trends. Utilize information proactively to drive sales.
  • Maintain a high level of productivity while working independently in a fast-paced and relatively autonomous environment.
  • Elevate the voice of the customer within Hyatt.

Requirements

  • Minimum 5 years of hotel sales experience.
  • Strong sales knowledge and business development experience of transient and group segments.
  • Strong communication and presentation skills.
  • Detailed organization skills with experience managing a high-volume portfolio of accounts and/or segments.
  • Proficient in Microsoft Office Suite.
  • Experience with CRM and/or database management tools.
  • Knowledgeable of customer sourcing and booking tools such as Cvent, Cvent Transient, HopSkip, Concur, GetThere, etc.
  • Experience with industry data tools such as Knowland Group, Amadeus Hotelligence suite, LinkedIn Sales Navigator, etc.
Benefits
  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Flexible work schedule
  • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
  • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
  • Paid Time Off, Medical, Dental, Vision, 401K with company match

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
hotel sales experiencebusiness developmentaccount managementCRM managementdatabase managementcustomer sourcingbooking toolsdata analysispresentation skillsorganization skills
Soft skills
communicationcollaborationnegotiationrapport buildingindependenceproductivitycustomer advocacystakeholder engagementloyalty buildinginitiative