Hyatt

Project Coordinator, Commercial Onboarding

Hyatt

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • United States

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Salary

💰 $26 - $36 per hour

Job Level

Junior

About the role

  • Maintain and update onboarding trackers, dashboards, templates, and workflows within project management tools (e.g., Smartsheet, SharePoint).
  • Support the configuration, testing, and optimization of onboarding-related tools and platforms.
  • Maintain and continuously improve onboarding playbooks, SOPs, process maps, and quick-reference guides.
  • Help standardize onboarding operations across regions through documentation alignment and process harmonization.
  • Track onboarding program timelines, task assignments, and status updates to support onboarding leads
  • Assist with scheduling, meeting coordination, and follow-ups for onboarding-related sessions and workshops.
  • Support onboarding colleagues with ad hoc reporting, data entry, and document management.
  • Manage shared mailboxes, intake forms, or internal request channels related to onboarding.

Requirements

  • Associate’s or Bachelor’s degree in Business, Hospitality, Project Management, or related field
  • 1–2 years of experience in an administrative, systems, or operations support role (hospitality industry experience a plus)
  • Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
  • Experience with collaborative and project management tools (e.g., Smartsheet, Monday.com, Asana, Microsoft Teams, SharePoint)
  • Detail-oriented with strong organizational and multitasking abilities.
  • Familiarity with hotel systems (CRS, PMS, CRM, RMS, Digital tools)
  • Exposure to hotel pre-opening or onboarding processes
  • Experience supporting cross-functional or global teams
Benefits
  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Flexible work schedule
  • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
  • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
  • Paid Time Off, Medical, Dental, Vision, 401K with company match

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data entrydocument managementprocess mappingreportingonboarding playbooksSOPsproject managementtask assignment trackingworkflow optimizationmeeting coordination
Soft skills
detail-orientedorganizational abilitiesmultitaskingcommunicationcollaboration
Certifications
Associate’s degreeBachelor’s degreeProject Management certification