Hyatt

Regional Director, National Sales

Hyatt

full-time

Posted on:

Location Type: Remote

Location: Remote • Illinois • 🇺🇸 United States

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Salary

💰 $120,000 - $160,000 per year

Job Level

Lead

About the role

  • The Regional Director, HSF-National Sales is a leadership role, mentoring a team responsible for qualifying, developing and maintaining business to business relationships with high potential accounts to drive preference and loyalty for Hyatt branded hotels.
  • Working in collaboration with peers and reporting to the AVP HSF-National Sales, the Regional Director will work to establish and execute action plans to ensure KPI targets are achieved.
  • The Regional Director further collaborates with continent, market and hotel leadership to identify share shift opportunities and deliver top line revenue growth.
  • Provide day to day leadership to assigned sales associates.
  • Guide account and prospect leads on customer and hotel collaboration.
  • Maintain focus on achieving relevant KPIs.
  • Provide guidance on strategic account action plan development and execution.
  • Hold assigned team responsible for detailed sales action reporting (traces, call notes, account intelligence, etc.) in CRM tool.
  • Recruit, interview, hire and on-board new associates as needed.
  • Support associate development through mid-year and annual review process and continuing education.
  • Aid in development of Individual Development Plans for team members.
  • Provide recommendations and feedback on account deployment strategies.
  • Manage deployment changes within assigned team.
  • Support annual revenue goal development and communication to assigned team.
  • Mentor team on efficient use of key industry tools (i.e., Agency 360+, Knowland Group, LinkedIn Sales Navigator, etc.) to target and capture revenue opportunities.
  • Provide guidance on business development efforts to prioritize work based on KPI targets.
  • Identify, plan and execute strategic customer and hotel engagement events.
  • Participate in and/or provide guidance to associates participating in key industry events such as GBTA, IMEX, BTS, etc.
  • Demonstrate a commitment to Hyatt core values.

Requirements

  • Bachelor’s Degree required, preferably in Business or Hotel Management.
  • Minimum of 10 years of hotel experience including sales with both select and full service hotels.
  • Minimum of 3 years of sales leadership experience with previous responsibility for top line performance across corporate, association and SMERF segments.
  • Strong sales knowledge of group, transient and extended stay business development.
  • Proficient in Microsoft Office Suite.
  • Experience with CRM tools such as Salesforce, HubSpot, etc.
  • Knowledgeable of customer sourcing and booking tools such as Cvent, Cvent Transient, HopSkip. Concur, GetThere, etc.
  • Knowledgeable of industry data tools such as Knowland Group, Amadeus Hotelligence Suite, LinkedIn Sales Navigator, etc.
Benefits
  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Flexible work schedule
  • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
  • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
  • Paid Time Off, Medical, Dental, Vision, 401K with company match

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales leadershipbusiness developmentKPI managementaccount managementstrategic planningcustomer engagementsales reportingrevenue growthhotel managementsales knowledge
Soft skills
mentoringteam leadershipcommunicationcollaborationguidancedevelopmentfeedbackstrategic thinkingorganizational skillscommitment to values
Certifications
Bachelor’s Degree in BusinessBachelor’s Degree in Hotel Management