Hyatt

Manager, Branded Residential

Hyatt

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • 🇺🇸 United States

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Salary

💰 $98,600 - $124,000 per year

Job Level

Mid-LevelSenior

About the role

  • Track and coordinate branded residential projects through key phases including feasibility, design development, service planning, pre-opening, and transition to operations.
  • Manage calendars, meeting logistics, and team workflows for the residential leadership team; follow up on action items and priorities.
  • Monitor execution timelines, maintain critical path trackers, and flag delays or risks to project success.
  • Create and maintain centralized dashboards to track project milestones, marketing and sales progress, development deal status, and operating readiness.
  • Prepare internal reports, progress summaries, and briefing materials for senior leadership.
  • Consolidate business updates from global regions for regular distribution to executive teams.
  • Track residential marketing and sales initiatives including collateral development, digital assets, events, and global/regional launches.
  • Coordinate logistics and materials for brand events, owner activations, and promotional campaigns.
  • Collaborate with marketing and sales teams to ensure alignment with brand standards and rollout timelines.
  • Work with commercial services teams on Hyatt residential distribution program inclusions.
  • Point of contact for residential ownership benefits program execution and global communications.
  • Assist in preparing internal and external-facing decks, pitch presentations, investor briefings, and service model documentation for new projects.
  • Maintain an internal content library of branded residential materials, templates, and best practices.
  • Support due diligence and project intake processes for new branded residential opportunities.
  • Track critical path items and operational readiness milestones for each residential property in development or transition.
  • Maintain a centralized repository of key documents including SOPs, governance materials, service matrices, and legal agreements.
  • Manage the master calendar of HOA and board meetings, including preparation timelines for agendas, packets, and follow-up items.
  • Support annual budget submissions, capital planning coordination, and financial tracking in collaboration with residential and hotel operations.

Requirements

  • 4+ years of experience in residential discipline
  • Bachelor’s degree
  • Experience with Excel, Word, PowerPoint or Canva, ChatGPT, OPERA
Benefits
  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Flexible work schedule
  • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
  • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
  • Paid Time Off, Medical, Dental, Vision, 401K with company match

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementtimeline monitoringreport preparationcollateral developmentbudget submissionscapital planningdue diligenceservice model documentationcritical path trackingoperational readiness
Soft skills
coordinationcommunicationcollaborationorganizational skillslogistics managementteam workflow managementattention to detailproblem-solvingprioritizationexecutive reporting
Certifications
Bachelor's degree