Senior IT Systems Engineer – VMware
The Hartford
AnsiblePythonTerraformVMware
Systems Analyst
Hyatt
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $38 - $43 per hour
Job Level
JuniorMid-Level
About the role
- Provides systems administration and reporting for SAAS-based technology solutions in use by the Hyatt Risk Management department.
- Responsible for identifying, tracking, and resolving software bugs and technical issues across a suite of internal and external applications.
- Work closely with the vendor and internal stakeholders, including developers, to ensure timely resolution of software problems.
- Formulate and define system scope and objectives through research and fact-finding combined with an understanding of applicable business systems, technology, and industry requirements.
- Develop or modify moderately complex information systems and automate/optimize processes through third party applications.
- Collaborate with our application support team and business owners to assist in timely resolving level 3 system issues.
- Manage Tier 1-2 response to incoming service requests for all Hyatt Risk Management technology platforms.
- Collaborate with vendor support teams to escalate and resolve technical issues.
- Monitor and triage incoming bugs and technical issues from users and internal teams.
Requirements
- 1-2 years of IT experience in a help desk or technology support role, preferably in a Global organization.
- Experience with technical troubleshooting and technical support of non-technical end users in a professional capacity.
- Strong knowledge of user administration principles and toolsets, such as Active Directory and Multi-Factor Authentication.
- Experience managing teams, external vendors, and large budgets.
- Some knowledge of application development, programming and scripting languages, project management.
- Bachelor’s degree or equivalent work experience.
Benefits
- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
systems administrationtechnical troubleshootingsoftware bug resolutioninformation systems developmentprocess automationapplication developmentprogramming languagesscripting languagesproject management
Soft skills
collaborationproblem-solvingcommunicationteam managementstakeholder engagement
Similar jobs on JobTailor
Senior Systems Engineer
PEAK6
AnsibleCloudDockerKafkaKubernetesLinuxMongoDBNoSQLPerlPythonRabbitMQSaltStack+4 more
Senior Manager – GenAI Python Systems Engineer
PwC
Amazon RedshiftAWSAzureCloudDockerDynamoDBGoogle Cloud PlatformPythonSQLTerraform
Director, GenAI Python Systems Engineer
PwC
AWSAzureCloudGoogle Cloud PlatformPythonSQL