Hyand Group

IT Support

• Provide Level 2 application and system support for inhouse logistics and manufacturing systems
• Monitor, analyze, and resolve incidents in QS and PROD environments
• Support systems used on assembly lines to ensure timely and accurate material delivery
• Analyze system behavior based on configuration, thresholds, and production signals
• Troubleshoot client-server applications running on Linux and Windows environments
• Work closely with internal IT teams, production, and logistics stakeholders
• Support deployments, configuration changes, and system stability initiatives
• Participate in on-call rotation from 16:00, year-round

IT Support Specialist – 2nd Line