Digital Marketing Account Manager

Huzzle.com

Digital Marketing Account Manager at an award-winning agency managing client relations and driving digital strategies. Specializing in SEO and PPC for diverse portfolios with a focus on client satisfaction.

Posted 7/16/2026full-timeRemote • 🇿🇦 South AfricaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and client success within a digital marketing context, with a strong focus on SEO, PPC, and performance analysis. Proven ability to maintain high client satisfaction and retention rates through effective communication and project management.

Highest-signal resume keywords

Account ManagementSEO FundamentalsPPC FundamentalsGoogle Analytics (GA4)Client Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Performance AnalysisKPI InterpretationCMS PlatformsGoogle Ads ReportingMeta Business Manager Reporting

Soft Skills

Excellent CommunicationOrganizational SkillsSelf-Discipline

Tools & Technologies

Google Analytics (GA4)Google AdsMeta Business ManagerWebflowWordPressShopify

Industry Keywords

Digital MarketingClient SuccessHome ServicesRetention RateNPS Scores

Tech Stack

Tools & technologies

WordPress

About the role

Key responsibilities & impact

Act as the primary point of contact for a diverse portfolio of clients, managing the relationship from initial onboarding through ongoing optimization.
Lead regular cadence calls, status updates, and reporting sessions to keep stakeholders informed and engaged.
Partner with internal specialists to guide strategy, ensuring all work remains on track, in scope, and aligned with client KPIs.
Monitor performance data to surface actionable insights and proactively identify opportunities for growth or improvement.
Educate clients on digital marketing fundamentals, including SEO and PPC, translating technical metrics into clear business value.
Maintain high standards of client satisfaction, targeting a minimum retention rate of 95% and NPS scores of 8+.
Ensure project deadlines are met through exceptional organization and cross-departmental collaboration.

Requirements

What you’ll need

2+ years of experience in account management, client success, or customer-facing roles.
1+ year of experience working specifically within a digital marketing agency.
Strong working knowledge of SEO and Paid Media (PPC) fundamentals.
Proficiency in Google Analytics (GA4), Google Ads reporting, and Meta Business Manager reporting.
Proven ability to pull, analyze, and interpret performance reports and KPIs independently.
Experience navigating CMS platforms such as Webflow, WordPress, and/or Shopify.
Excellent communication skills with the ability to speak and write with clarity and confidence.
A dedicated remote workspace with reliable internet and the self-discipline to manage time effectively.
Legal eligibility to work in the U.S.
**Nice-to-Haves**
Experience working with clients in the Home Services industry (HVAC, plumbing, remodeling, etc.).
A creative flair for process documentation and storytelling.

Benefits

Comp & perks

🌎 Fully remote role with international clients and a flexible work environment**
🚀 Work with fast-growing digital marketing agencies serving global brands**
📈 Long-term career growth in account management, client success, or marketing strategy**
🎯 Hands-on experience managing high-impact multi-channel marketing campaigns**
🤝 Structured onboarding and ongoing support to help you succeed in the role