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Sales Development Representative – Real Estate
Huzzle.comSales Development Representative acting as the first point of contact for a real estate agency. Handling lead qualifications and managing inquiries to drive property sales.
About the role
Key responsibilities & impact- Act as the professional first point of contact for all inbound calls and digital enquiries.
- Manage and respond to listing leads from Rightmove, Zoopla, OnTheMarket, and SpareRoom.
- Qualify prospects effectively to determine their needs and urgency before booking viewings, valuations, or consultations.
- Manage the team’s Google Calendar, ensuring all appointments are scheduled accurately.
- Maintain a structured CRM, segmenting leads into Hot, Warm, and Cold categories.
- Proactively follow up with unconverted opportunities and re-engage dormant leads in the database.
- Support email and SMS nurturing campaigns to keep the brand top-of-mind for property investors and professionals.
- Track and report on pipeline performance, ensuring zero missed enquiries.
Requirements
What you’ll need- Proven experience in Lead Qualification and Appointment Setting.
- Previous experience within the Real Estate or Property industry.
- Exceptional English communication skills with a professional and confident phone manner.
- High proficiency in CRM management and data entry.
- Expert-level command of Google Workspace (Calendar, Drive, Docs) and Microsoft Office.
- Strong organizational skills with the ability to manage high enquiry volumes independently.
- A proactive "follow-up" mentality and extreme attention to detail.
- **Nice-to-Haves**
- Familiarity with the Manchester property market.
- Experience in managing multi-channel lead generation (phone, email, and property portals).
- Background in customer service or front-desk support in a fast-paced environment.
Benefits
Comp & perks- 🌎 Fully remote role
- 🎯 Performance-driven culture with clear KPIs and advancement pathways
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Lead QualificationAppointment SettingCRM ManagementData EntryMulti-channel Lead Generation
Soft Skills
CommunicationOrganizational SkillsAttention to DetailProactive Follow-up