Sales Development Representative – Health

Huzzle.com

Patient Care Coordinator handling patient outreach and appointments at a wellness clinic. Focused on high-volume communication and building rapport with patients for holistic health.

Posted 5/28/2026full-timeRemote • 🇿🇦 South AfricaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage a high volume of outbound and inbound activity, maintaining a standard of 150+ dials per day to new leads, existing patients, and follow-ups.
Serve as the first point of contact, answering all incoming calls with a professional, warm, and authoritative voice.
Schedule and book appointments for a wide range of services, including IV Therapy, Acupuncture, and General Naturopathic consultations.
Proactively follow up on website leads and re-engage former patients to ensure continuity of care.
Handle common patient objections regarding pricing, insurance, and decision-making with empathy and confidence.
Maintain meticulous records in Google Sheets and Google Calendar to ensure the clinic schedule is optimized.
Execute text and email follow-up sequences to minimize no-show rates and keep the patient pipeline moving.

Requirements

What you’ll need

Proven experience in appointment setting or high-volume outbound calling.
Exceptional verbal communication and a "strong" phone presence—must speak clearly and professionally.
Active listening skills; the ability to have authentic conversations without sounding robotic or script-dependent.
Experience handling sales objections (e.g., "It’s too expensive" or "I need to think about it") while maintaining a helpful, consultative tone.
High organizational discipline with the ability to take detailed notes and manage daily tasks independently.
Availability to work 8:00 AM to 5:00 PM Hawaii Standard Time (HST).
A high-energy personality with a natural ability to motivate others and build trust quickly.
**Nice-to-Haves**
Previous experience as a receptionist or coordinator in a medical or wellness clinic.
Familiarity with Keap Pro or similar CRM software.
Knowledge of or interest in Naturopathic Medicine and holistic health practices.
Sales experience in a service-based industry.

Benefits

Comp & perks

🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

appointment settinghigh-volume outbound callinghandling sales objectionsrecord keepingnote-taking

Soft Skills

verbal communicationactive listeningorganizational disciplineempathymotivationtrust-building