Huzzle.com

Senior Client Revenue Manager

Huzzle.com

full-time

Posted on:

Location Type: Remote

Location: South Africa

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

About the role

  • Own Net Revenue Retention (NRR) across a portfolio of 10–20 accounts, including retention, expansion ARR, and upsell pipeline.
  • Lead structured weekly client calls with clear agendas, performance reviews, and strategic recommendations.
  • Build strong executive-level relationships with founders, CROs, and revenue leaders.
  • Identify and close expansion opportunities, including additional campaigns, upgraded service tiers, and new use cases.
  • Ensure renewals and expansions feel like natural next steps rather than last-minute conversations.
  • Analyze outbound campaign performance and translate data into clear strategic recommendations.
  • Monitor trends such as reply rates, sequence fatigue, ICP targeting drift, and deliverability signals.
  • Proactively surface risks or opportunities before clients identify them.
  • Advise clients on ICP refinement, messaging strategy, and outbound sequencing improvements.
  • Evaluate AI-generated insights and convert them into client-ready strategic recommendations.
  • Operate daily within HubSpot and Airtable for campaign monitoring, client health tracking, and account documentation.
  • Translate client needs into actionable briefs for internal execution teams.
  • Maintain accurate records of campaign status, health scores, and expansion signals.
  • Use AI tools for call preparation, strategy analysis, and communication drafting.
  • Lead onboarding for new clients, setting expectations and establishing operational cadence.
  • Run Quarterly Business Reviews (QBRs) that connect campaign performance with revenue outcomes.
  • Help clients evolve their outbound programs toward more advanced targeting, messaging, and pipeline strategies.
  • Guide clients toward stronger pipeline performance through continuous strategic optimization.

Requirements

  • Non-Negotiable
  • Agency or consultancy client management experience with ownership of strategic client relationships.
  • Proven experience managing and growing high-value accounts with revenue responsibility.
  • Strong ability to lead executive-level conversations with founders, CROs, and senior revenue leaders.
  • Campaign data literacy, including the ability to interpret performance trends and derive strategic insights.
  • Hands-on experience using CRM and operational tools such as HubSpot and Airtable.
  • Demonstrated ability to use AI tools (Claude, Gemini, or similar) as part of a daily professional workflow.
  • Excellent strategic communication skills with the confidence to challenge assumptions and guide decision-making.
  • Strong Preference
  • Background in outbound sales, demand generation, or pipeline development programs.
  • Experience working with outbound sequencing or automation tools.
  • Familiarity with workflow automation platforms such as Clay, n8n, or similar tools.
  • Experience managing international clients or distributed teams.
  • Previous involvement in building client success playbooks, onboarding frameworks, or scaling CS operations.
Benefits
  • 💻 Fully Remote: Work from anywhere with international teams
  • 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
  • 🤝 Peer Community: Connect with high-performing sales professionals in our network
  • 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
  • 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Net Revenue Retentioncampaign data literacyoutbound sequencingpipeline developmentstrategic recommendationsclient success playbooksonboarding frameworksperformance analysisaccount managementexpansion opportunities
Soft Skills
strategic communicationrelationship buildingexecutive-level leadershipanalytical thinkingproactive problem solvingclient advisoryteam collaborationdecision-makingadaptabilityconfidence