Account Manager – E-commerce

Hustler Marketing

Account Manager leading client relationships and e-commerce email, SMS, pop-up, and flow campaigns for Hustler Marketing. Driving conversions, sales, retention, and service expansion.

Posted 8/17/2026full-timeRemote • 🇮🇳 IndiaJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing client relationships and executing marketing strategies, particularly in email marketing and campaign performance analysis. Proven ability to lead creative teams and drive sales-focused campaigns while maintaining high standards of accountability and responsiveness.

Highest-signal resume keywords

Email MarketingClient Relationship ManagementCampaign Performance AnalysisLeadership in Creative TeamsDigital Marketing Strategy

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Email CampaignsSMS CampaignsA/B TestingData AnalysisMarketing Strategy Development

Soft Skills

Problem-SolvingCritical ThinkingInterpersonal CommunicationTime ManagementAdaptability

Tools & Technologies

KlaviyoSlackHubstaffAsanaGoogle Workspace Suite

Industry Keywords

Client Churn ManagementCampaign OptimizationSales-Focused CampaignsConsumer Demographic AnalysisMarketing Best Practices

About the role

Key responsibilities & impact

Manage assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales
Manage and oversee client-agency relationships
Develop and execute marketing strategies involving email campaigns, SMS campaigns, pop-ups, and flows
Lead Copywriters, Designers, and Account Managers’ Associates to ensure smooth campaign execution
Outline campaign calendars, brief campaigns, delegate creative work, and oversee timely delivery
Build and maintain strong client relationships and manage client needs and expectations
Improve email marketing results and monitor campaign performance
Collaborate with team members to respond promptly to client requests
Lead and attend regular client meetings
Collect and analyze consumer demographic and trend data, set weekly goals, and forward clients’ marketing agendas
Report on email campaign performance, including revenue, best-performing campaigns, A/B testing results, and optimization measures
Work with the Service Department to maintain standards and meet client KPIs
Manage client churn and implement retention strategies
Troubleshoot client satisfaction and campaign-performance issues
Act as liaison between clients and cross-functional teams for new services and products
Identify opportunities to expand client services and present upsell offers
Research industry best practices and present findings to leadership
Participate in Account Managers’ group calls and training sessions
Assist with internal service-related needs and report to Account Managers’ Leads, the Head of Account Managers, and the Service Director

Requirements

What you’ll need

At least 12 months of experience in a digital marketing role
At least 6 months of experience in email marketing
Proven success in a leadership role, especially leading creative teams
Extensive experience managing client accounts effectively
Experience managing marketing professionals to deliver sales-focused campaigns
Ability to work independently while maintaining work standards
High accountability, responsiveness, and deadline management
Problem-solving, critical thinking, and analytical abilities
Growth- and results-driven mindset; ability to implement constructive criticism
Excellent interpersonal, verbal, written, communication, and presentation skills
Ability to learn and adapt quickly; strong time management, focus, productivity, and efficiency
Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite
Availability and responsiveness Mondays to Fridays, 3-6 PM BCN time
Consistent availability for 30-35 hours per week, approximately 140 hours per month
Stable internet connection, laptop or PC, and ability to attend virtual video conferences
Fluency in English
Contractor status after signing a non-disclosure agreement
Exclusivity agreement while working for Hustler Marketing
Commitment to a 30-day notice period after the first two months

Benefits

Comp & perks

Fixed-rate monthly salary paid in USD
First two months are a trial-and-adaptation period paid at full rate
Regular performance reviews every 9-12 months, with the first one after 3-6 months
Re-evaluation of the role and workload after 6-12 months