Athletic Consultant

Husch Blackwell

Athletic Consultant providing onboarding and ongoing support for the Playbook App. Delivering exceptional customer service to clubs, families, and athletes.

Posted 5/16/2026full-timeRemote • California, Colorado, Illinois, Maryland, Massachusetts, Minnesota, Montana, New Jersey, New York, Rhode Island, Tennessee, Texas, Vermont, Virginia, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $99,000 - $202,000 per yearWebsite

About the role

Key responsibilities & impact

Provide critical support for the Playbook App by assisting clients with onboarding, training, and ongoing application support
Deliver exceptional customer service to athletes, families, and club staff
Contribute to marketing and user feedback efforts to support the growth and effective use of the Playbook App by clients
Serve as a point contact of support for club directors, recruiting coordinators, and staff using the Playbook App
Assist with club onboarding, including setup coordination, basic training support, and follow-up communication
Track onboarding progress and maintain organized records of club engagement and adoption
Support athletes, parents, and club staff with basic app questions, navigation guidance, and issue escalation
Collaborate with internal team members to ensure consistent, high quality support
Assist with drafting and managing email communications to club directors, partners, and families
Support marketing initiatives related to the Playbook App, including outreach campaigns, messaging support, and content organization
Help track engagement metrics and user adoption trends across participating clubs
Assist with data tracking related to club usage, feedback, and engagement

Requirements

What you’ll need

4-year degree in marketing or related field or commensurate professional and educational experience
5 years college playing experience, division 1 collegiate or professional athletic experience preferred
Experience providing a high level of client service to individuals at all levels of an organization
Excellent oral and written communication skills; ability to write and produce client-facing materials
Outstanding interpersonal and relationship-building skills with the ability build consensus, and create excitement and support for initiatives and products
Demonstrated success in working collaboratively across internal and external stakeholder groups

Benefits

Comp & perks

medical and dental coverage
life insurance
short-term and long-term disability insurance
pre-tax flexible spending account for certain medical and dependent care expenses
an employee assistance program
Paid Time Off
paid holidays
participation in a retirement plan program after meeting eligibility requirements

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

customer servicecommunication skillsinterpersonal skillsrelationship-buildingcollaborationconsensus buildingsupport for initiativestraining supportdata trackingfeedback management

Certifications

4-year degree in marketing or related field