Senior Director, AI Operations

Huron

Senior Director leading Huron’s governed AI Operations capability within the Office of the CTO. Defining enterprise AI platforms, governance, operating models, and adoption pathways.

Posted 8/4/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $205,000 - $295,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in AI Operations, including MVP definition, enterprise AI governance, and cross-functional platform leadership. Proficient in utilizing AI tools for planning and analysis while ensuring compliance and operational readiness across federated business teams.

Highest-signal resume keywords

AI Operations LeadershipEnterprise AI GovernanceCloud Platform ExpertiseCross-Functional CollaborationStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enterprise ArchitectureAI EnablementPlatform EngineeringCloud OperationsMLOpsLLMOpsWorkload ClassificationData ProtectionCost AttributionAuditability

Soft Skills

Strong Written CommunicationStakeholder Engagement

Tools & Technologies

AWSAmazon BedrockTemporalAI Tools

Industry Keywords

Digital TransformationGoverned KnowledgeClient-Sensitive EnvironmentsPHIPII

Tech Stack

Tools & technologies

AWSCloud

About the role

Key responsibilities & impact

Own the AI Operations charter, MVP definition, roadmap, prioritization, intake process, decision forum, adoption outcomes, and operating model
Define the MVP for governed enterprise AI capability, including workload classes, priority use cases, Bedrock access, usage and cost visibility, sandbox ownership, application and agent registration, logging, exception handling, Huron Knowledge validation, and decision rights
Establish a federated platform operating model across AI Delivery, Enterprise IT, Global Products, Engineering, Analytics, Consulting, Security, Privacy, Compliance, Legal, Finance, and Enterprise Architecture
Provide technical direction on architecture, sequencing, control-plane, and delivery tradeoffs
Use AI tools for planning, architecture analysis, documentation, backlog development, decision records, stakeholder communication, and platform artifact reviews
Position AI Operations as an enablement capability with reusable, approved, observable, and cost-managed AI adoption paths
Coordinate MVP scope, stakeholder participation, budget estimates, and phase-two scaling criteria
Track success measures for governed access adoption, workload visibility, cost visibility, operational readiness, Huron Knowledge enablement, agent safety, and delivery acceleration
Report within AI Operations in the Office of the CTO, with the CTO as executive sponsor

Requirements

What you’ll need

12+ years of experience in enterprise technology, platform leadership, cloud operations, AI enablement, digital transformation, or enterprise architecture
5+ years leading cross-functional platform or capability work
Strong understanding of enterprise AI operating needs, including model access, data protection, cost attribution, auditability, workload classification, sandboxing, governed knowledge, and AI governance
Technical fluency with cloud platforms, AI platforms, platform engineering, or enterprise architecture
Demonstrated ability to use AI tools for analysis, documentation, planning, technical review, or lightweight prototyping
Ability to translate technical platform work into business outcomes, stakeholder decisions, funding needs, and adoption measures
Proven experience working across senior stakeholders in technology, security, privacy, compliance, finance, legal, architecture, product, and delivery organizations
Strong written communication skills, including executive narratives, decision memos, roadmap artifacts, and operating model documentation
Experience with AWS, Amazon Bedrock, enterprise AI platforms, MLOps, LLMOps, platform engineering, or cloud governance preferred
Experience with Temporal or comparable workflow orchestration platforms preferred
Experience creating intake, prioritization, governance, exception, or architecture review processes preferred
Experience with regulated, client-sensitive, PHI, PII, or confidential-data environments preferred
Experience leading platform adoption across federated business teams preferred
Flexible living location across the United States
Ability to travel as needed

Benefits

Comp & perks

Annual incentive compensation program
Medical, dental and vision coverage
Wellness programs
401(k) plan with a generous employer match
Employee stock purchase plan
Generous Paid Time Off policy
Paid parental leave
Adoption assistance
Free annual health screenings and coaching
Bank at work
On-site workshops
Ongoing programs recognizing major events in the lives of employees