Engagement Health Operations Associate – Healthcare

Huron

Healthcare Operations Associate working on project execution and quality assurance for client healthcare consulting projects. Supporting operational excellence and continuous improvement initiatives with data management responsibilities.

Posted 7/30/2026full-timeRemote • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $65,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and analytical skills to support project onboarding, compliance management, and operational processes in healthcare consulting. Proficient in using Microsoft business products and reporting tools to enhance program execution and stakeholder communication.

Highest-signal resume keywords

Project Onboarding SupportQuality Assurance OperationsData Analysis and ReportingStakeholder CommunicationProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisProcess DocumentationQuality AssuranceProject ManagementOperational Processes

Soft Skills

Strong CommunicationDetail-OrientedAnalytical ThinkingProblem-SolvingOrganizational Skills

Tools & Technologies

Microsoft WordMicrosoft PowerPointMicrosoft ExcelSalesforceSmartsheetPower BIAI Tools

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Healthcare ConsultingClient SuccessProject DeliveryCompliance ManagementStakeholder Engagement

About the role

Key responsibilities & impact

Support project onboarding activities, including EH touchpoints, readiness tasks, documentation, stakeholder communications, and follow-up needed to ensure consistent program execution
Assist with QA operations and compliance management across healthcare consulting engagements, including process administration, tracking, documentation, and completion of required steps
Support project health follow-up and intervention activities by monitoring indicators, documenting risks or concerns, coordinating next steps, and helping prepare materials for program leadership review
Maintain EH data sources, reporting tools, dashboards, and automation efforts to improve reporting accuracy, consistency, and efficiency
Execute operational processes supporting EH programs, ensuring activities are completed in accordance with established standards, timelines, and stakeholder expectations
Support contract, audit, and governance-related activities by gathering documentation, coordinating responses, tracking requirements, and maintaining accurate records
Administer survey operations, including NPS, PES/AIMES, Capability Reviews, and other feedback mechanisms, ensuring timely execution, data capture, and stakeholder follow-up
Support adoption and implementation of reporting enhancements, dashboards, process improvements, and new program capabilities across project leadership teams
Identify and recommend opportunities to improve project-level quality processes, strengthen consistency, increase adoption, and reduce administrative friction
Prepare clear summaries, slides, and supporting materials for program leadership, EH Champions, capability leaders, and executive readouts
Create and maintain process documentation, standard operating procedures, templates, training materials, and knowledge resources to support onboarding and consistent execution
Use available tools, including Microsoft business products, Salesforce, Smartsheet, Power BI, and AI tools, to organize information, support reporting, and improve execution efficiency
Recognize escalation needs, communicate appropriately, and provide recommendations on potential paths forward while partnering with the Manager/Program Lead on complex or sensitive items.

Requirements

What you’ll need

Highly organized, detail-oriented individual who can absorb, structure, and synthesize detailed information
Strong communication skills with the ability to translate complex feedback into concise, audience-ready summaries
Strong analytical and critical thinking skills, including ability to interpret qualitative and quantitative inputs and identify patterns
Comfort working on complex issues within defined program parameters, with limited oversight as experience grows
Ability to determine resource needs, prioritize work, coordinate across stakeholders, and keep action items moving
Sound judgment to identify issues, assess urgency, and escalate appropriately when leadership involvement is needed
Ability to make recommendations to program leadership based on data, stakeholder input, and program priorities
High degree of comfort using Microsoft business products, including Word, PowerPoint, and Excel; Salesforce, Smartsheet, and Power BI experience preferred
Ability to independently learn new tools and databases, including leveraging AI such as Copilot
Experience in consulting, project delivery, client success, operations, quality assurance, or related healthcare/client service environments preferred
3-5 years providing consulting services in a project-based environment
Bachelor's degree required
Current permanent US work authorization required.

Benefits

Comp & perks

medical, dental and vision coverage
401(k) plan with a generous employer match
employee stock purchase plan
generous Paid Time Off policy
paid parental leave and adoption assistance
free annual health screenings and coaching
bank at work and on-site workshops