Seller Service Center Associate

Huron

Seller Service Center Associate managing end-to-end triage and qualification processes at Huron. Collaborating with business units and executing intake decisions for inbound opportunities.

Posted 7/27/2026full-timeRemote • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $75,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing the end-to-end triage and qualification process for inbound opportunities, utilizing CRM tools like Salesforce to track and analyze pipeline data. Strong communication skills are essential for engaging with senior stakeholders and driving accountability across cross-functional workflows.

Highest-signal resume keywords

Triage And Qualification ProcessSalesforce ProficiencyCross-Functional Workflow ManagementIndependent Judgment In Ambiguous SituationsStrong Written And Verbal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Proposals ManagementPursuit ManagementBusiness Development OperationsPipeline TrackingRFx Requirements AnalysisIntake Workflow ManagementMetrics TrackingData ValidationCapacity Model MaintenanceOpportunity Evaluation

Soft Skills

AccountabilityCollaborationTime ManagementAdaptabilityEngagement With Senior Stakeholders

Tools & Technologies

SalesforceServiceNowCRM Tools

Industry Keywords

Professional ServicesConsulting EnvironmentIntake FunctionCross-Industry JudgmentSubmission Requirements

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Serve as the primary judgment layer for the centralized intake function
Own the end-to-end triage and qualification process
Collaborate directly with business unit leads and pursuit managers
Manage GET resource capacity and assignments
Drive accountability across the intake workflow
Triage, qualify, and route inbound opportunities in a timely and effective manner
Review Salesforce watchlist, account, opportunity, NPR, and case history for inbound pursuits
Identify proper industry ownership
Evaluate inbound opportunities against the standard qualification framework
Apply cross-industry judgment to score and develop go/no-go recommendations
Shred simple RFx for requirements
Match keywords to Huron capabilities
Highlight key dates and information regarding submission requirements
Own the triage matrix logic and intake routing guide
Communicate routing decisions and pursue team assignments clearly
Execute the intake-to-pursuit handoff for assigned opportunities
Utilize legal agent as needed
Escalate cases to leadership with a clear recommendation
Maintain and monitor GET capacity model across industries
Provide regular updates to GET and sales leadership on capacity, caseload, and potential risks
Review and validate ServiceNow analytics and pipeline reporting packages before distribution to leadership
Monitor Salesforce case data for accuracy
Track key intake metrics and surface trends to leadership
Author and maintain internal playbooks for intake workflow
Support enterprise sales intake initiatives as needed

Requirements

What you’ll need

2–4 years of experience in proposals, pursuit management, or business development operations in a professional services or consulting environment
Demonstrated ability to exercise independent judgment in ambiguous, time-sensitive situations
Strong written and verbal communication skills; comfortable engaging with senior stakeholders across BUs and leadership
Experience managing cross-functional workflows and coordinating across multiple teams simultaneously
Proficiency in CRM tools and pipeline tracking platforms (Salesforce or equivalent)
Ability to deliver high-quality work on multiple concurrent assignments, sometimes with tight deadlines and minimal supervision
Ability to work well remotely, independently, and as part of a team

Benefits

Comp & perks

Medical, dental, and vision coverage
401(k) plan with a generous employer match
Employee stock purchase plan
Generous Paid Time Off policy
Paid parental leave and adoption assistance
Free annual health screenings and coaching
Bank at work and on-site workshops
Ongoing programs recognizing major events in the lives of our employees