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Tech Stack
Tools & technologiesERPServiceNow
About the role
Key responsibilities & impact- supports the day to day operations, configuration, maintenance, testing, and user support of the Agiloft Contract Lifecycle Management (CLM) platform
- focuses on executing defined tasks, supporting Legal users, and maintaining high data quality, under the guidance of product owners and senior team members
- Execute assigned configuration updates related to contract templates and clause libraries
- Support periodic template updates and re-approval activities, including documentation and validation
- Assist with configuration and monitoring of AI Screen metadata and outputs, once implemented
- Follow established standards and change processes for all system updates
- Perform data cleanup, validation, and mass update activities for contracts and metadata
- Support maintenance of contract family relationships (parent/child contracts)
- Monitor defined exception reports (e.g., contracts not progressing to expected stages) and escalate findings
- Assist with responding to contract data requests, in line with access and governance guidelines
Requirements
What you’ll need- 1-2 years of experience in a systems analyst or application support role
- Experience supporting enterprise applications (CLM, Legal Tech, CRM, ERP or similar preferred)
- Strong attention to detail and data accuracy
- Proficient Excel and data-handling skills
- Ability to follow defined processes and work independently on assigned tasks
- Good written and verbal communication skills
- Exposure to Agiloft or another contract lifecycle management system
- Basic understanding of legal contracts or corporate legal workflows
- Experience with ServiceNow or a similar ticketing tools
- Familiarity with Workday, especially Professional Services Automation (PSA)
- Experience working with global stakeholders across time zones
Benefits
Comp & perks- medical, dental, and vision coverage to employees and dependents
- 401(k) plan with a generous employer match
- employee stock purchase plan
- a generous Paid Time Off policy
- paid parental leave and adoption assistance
- Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AgiloftContract Lifecycle Management (CLM)data cleanupdata validationmass updateExceldata-handlingServiceNowWorkdayProfessional Services Automation (PSA)
Soft Skills
attention to detaildata accuracyindependent workwritten communicationverbal communication
