FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Tech Stack
Tools & technologiesERPOracleServiceNow
About the role
Key responsibilities & impact- Support senior PSA developers and product owners with configuration and maintenance tasks within Workday PSA
- Assist with regression testing for Workday bi-annual releases and patch updates
- Serve as a first point of contact for PSA-related ServiceNow tickets, triaging requests, resolving standard issues, and escalating more complex items
- Execute security-related role assignment changes
- Perform mass data maintenance activities, including year-end support, data loads, and cleanup efforts
- Build and enhance Workday PSA reports, including adding calculated fields, updating logic, and troubleshooting reporting issues
- Support management of system validations and controls
- Assist with configuring and maintaining system alerts and notifications, including periodic reviews of alert effectiveness
- Support PSA-related communications and system guidance, including updates to internal teams
- Configure Workday custom validations and other hands-on system enhancements, building toward increased ownership of PSA functionality over time
- Cross-train on our Pricing Tool and provide backup assistance to the Pricing Tool
- Cross-train on our Agiloft Contract Lifecycle Management contracting tool and provide backup assistance for this tool.
Requirements
What you’ll need- Bachelor’s degree in Engineering, Technology, Finance, Accounting, or a related field
- 3-5 years of experience working with ERP systems or enterprise applications (e.g. Workday, SAP, Oracle, or similar platforms)
- Strong data handling and analysis skills, including proficiency in Excel (e.g. data manipulation, validation, and troubleshooting)
- Basic understanding of enterprise system concepts such as business processes, security roles and access management, and data structures and reporting
- Experience working in a ticket-based support environment (e.g. ServiceNow or similar), with the ability to triage, prioritize, and resolve requests
- Demonstrated ability to execute defined tasks with attention to detail and data accuracy
- Ability to follow structured processes, troubleshoot issues, and escalate appropriately when needed
- Strong written and verbal communication skills
- Exposure to Workday PSA, project financials, or resource management
- Exposure to EIBs for mass updates
- Exposure to Workday reporting and/or configuration, including building or modifying reports
- Exposure to system configuration or rule-based logic (e.g. validations, business rules, workflows)
- Experience supporting global users or working in shared services environments
- Familiarity with ServiceNow or similar ticketing tools
Benefits
Comp & perks- Medical, dental, and vision coverage to employees and dependents
- 401(k) plan with a generous employer match
- Employee stock purchase plan
- Generous Paid Time Off policy
- Paid parental leave and adoption assistance
- Wellness Program with free annual health screenings and coaching
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Workday PSAERP systemsdata handlingdata analysisExcelServiceNowEIBssystem configurationreportingbusiness rules
Soft Skills
attention to detaildata accuracytroubleshootingcommunicationproblem-solvingprioritizationescalationcollaborationcross-trainingsupport