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Tech Stack
Tools & technologiesAzureCloudERP
About the role
Key responsibilities & impact- Stand up the India D365 F&SCM delivery center from zero — defining the org design, capacity model, role architecture, and ramp plan for the first 30+ hires across functional, technical, AI, PM, and QA streams
- Serve as the senior-most contributor to US practice P&L conversations — driving utilization targets, bench economics, fixed-fee recovery, and AI-enabled productivity assumptions into the operating plan
- Own the AI enablement charter for the India practice: define the AI-first delivery standard, sponsor the agent and Copilot IP library, and ensure every project plan reflects AI-driven effort reduction and quality lift
- Build and personally curate the Microsoft Partner relationship from Bengaluru — co-sell motions, Cloud Solution Provider hygiene, designation maintenance (Solutions Partner for Business Applications), and Inner Circle / Top Partner positioning
- Set and enforce the delivery quality bar across all India-led workstreams: solution design reviews, code review standards, AI agent validation gates, go-live readiness criteria, and post-go-live hypercare governance
- Lead executive-level client conversations alongside US partners and engagement leaders — particularly during pursuit, steering committees, escalations, and renewal discussions
- Drive the talent strategy end-to-end: employer brand in the Bengaluru market, university partnerships, lateral hiring through executive search, internal mobility, and a deliberate attrition cost model that reflects 60–90 day notice realities
- Establish the India practice's external thought leadership posture — published POVs, conference speaking, Microsoft community contributions, and an MVP-track development pipeline among your senior consultants
- Own the operating cadence with US leadership: weekly delivery reviews, monthly margin and utilization reviews, quarterly strategy and AI roadmap alignment, and annual planning
- Build the AI-forward consulting muscle across the team — sponsoring Copilot Studio guilds, MCP server pattern libraries, Azure AI Foundry experimentation budgets, and a quarterly AI build sprint
- Personally engage on the most strategic deals as solution sponsor, lending architectural and business credibility to pursuit and steering conversations
- Govern responsible AI adoption across all client work — including data residency, Microsoft Responsible AI Standard adherence, and customer-facing AI risk disclosures
Requirements
What you’ll need- 15+ years total experience in enterprise applications, with 8+ years in Microsoft Dynamics AX / D365 F&O
- 5+ years in leadership roles (practice/delivery/competency head) managing 25+ consultants
- Proven exposure to practice-level P&L metrics (utilization, margin, recovery)
- Hands-on experience in minimum 4 full-lifecycle D365 F&SCM implementations
- Industry expertise across at least two domains: manufacturing, distribution, or financial services/insurance
- Experience in scaling or setting up global delivery centers is a strong advantage
- Bachelor’s degree (required), MBA preferred; CA/CPA is a plus
- MB-300, MB-700 (or in progress), and one of MB-310/330/335; AI-102 required/within 6 months
- Strong knowledge of D365 F&SCM modules and ability to evaluate architectural trade-offs
- Expertise in Power Platform, Azure services, Dataverse, and cloud security models
- Deep understanding of delivery methodologies (FastTrack, Success by Design, Agile ERP delivery)
- Strong commercial acumen: SOWs, pricing models, margins, and AI-influenced deal economics
- Capability in portfolio-level resource planning and capacity modeling
- AI leadership: defining AI-first delivery, governing Copilot ecosystem, driving ROI, and managing AI risks
- Strong leadership and soft skills: executive presence, stakeholder engagement, team building, storytelling, and operating effectively in global/matrix environments
Benefits
Comp & perks- medical, dental, and vision coverage to employees and dependents
- 401(k) plan with a generous employer match
- employee stock purchase plan
- generous Paid Time Off policy
- paid parental leave and adoption assistance
- Wellness Program supporting employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops
- ongoing programs recognizing major events in employees' lives throughout the year
ATS Keywords
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Hard Skills & Tools
Microsoft Dynamics AXD365 F&OD365 F&SCM implementationsPower PlatformAzure servicesDataversecloud security modelsdelivery methodologiesAI leadershipportfolio-level resource planning
Soft Skills
executive presencestakeholder engagementteam buildingstorytellingoperating effectively in global environmentscommercial acumencapacity modelingtalent strategythought leadershipclient conversations
Certifications
MB-300MB-700MB-310MB-330MB-335AI-102CACPAMBAMicrosoft Solutions Partner for Business Applications
