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Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Support the HRSS/HR Operations team by delivering comprehensive HR support
- Respond to HR process inquiries, providing HR tool assistance
- Complete transactional tasks within set service level agreements (SLAs)
- Act as a trusted resource on HR-related matters
- Serve as the primary contact for routine HR inquiries
- Manage a designated ticket queue
- Educate employees on self-service options
- Facilitate a positive onboarding experience for new hires
- Coordinate midyear and year-end performance management activities
- Collaborate with HR team members and external vendors
Requirements
What you’ll need- 1-3 years of experience required
- Strong written and verbal communication skills
- Ability to manage multiple priorities and deadlines
- Bachelor’s degree preferred
- Demonstrated credibility and relationship-building skills
- Proven ability to manage confidential information
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, and Outlook)
- ServiceNow and Workday experience is a plus
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Paid Time Off
- 401(k) plan with employer match
- Employee stock purchase plan
- Generous Paid Time Off policy
- Paid parental leave
- Adoption assistance
- Wellness Program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft Office SuiteExcelPowerPointWordOutlookServiceNowWorkday
Soft Skills
written communicationverbal communicationrelationship-buildingcredibilityconfidential information managementprioritizationdeadline management
Certifications
Bachelor’s degree
