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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading enterprise software delivery and managing high-performing technical teams, with a focus on developing scalable delivery operations and ensuring successful customer outcomes. Proficient in project management, resource planning, and building implementation playbooks for large-scale enterprise deployments.
Highest-signal resume keywords
Enterprise Software DeliveryProject ManagementImplementation PlaybooksCross-Functional LeadershipCustomer Stakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Enterprise SaaS ImplementationsGovernance FrameworksOperational KPIsDelivery StandardsScalable Delivery ProcessesTechnical Account ManagementResource PlanningContinuous ImprovementOnboarding ProcessesComplex Project Delivery
Soft Skills
CoachingMentoringPerformance ManagementAdaptabilityProblem-Solving
Tools & Technologies
APIsCloud InfrastructureEnterprise IntegrationsAI Platforms
Industry Keywords
Financial ServicesInsuranceBankingCustomer SuccessTechnical Support
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Build, lead, and develop Hupo's Delivery organisation, comprising Forward Deployed Engineers (FDEs), while establishing delivery standards, governance, and best practices
- Own successful delivery of enterprise implementations from project kickoff through production go-live
- Develop scalable delivery operations, including implementation playbooks, governance frameworks, documentation, operational KPIs, and continuous improvements
- Partner with Customer Success, Product, and Engineering to prioritise customer requirements, align implementation priorities, manage delivery risks, and ensure successful customer outcomes
- Oversee customer adoption, technical support, executive stakeholder management, resource planning, and operational reporting
- Improve onboarding speed, delivery quality, customer satisfaction, implementation predictability, and support operations
- Develop team capability through coaching, mentoring, hiring, and performance management
- Forecast delivery capacity and allocate resources across strategic customer projects
- Adapt and expand impact as priorities shift and take ownership of new problems as they emerge
Requirements
What you’ll need- 8+ years leading enterprise software delivery, Professional Services, Technical Account Management, or Customer Success teams
- 5+ years managing high-performing technical teams
- Proven experience delivering complex enterprise SaaS implementations for large global customers
- Strong programme and project management across multiple concurrent implementations
- Experience building implementation and onboarding playbooks for large-scale enterprise deployments
- Experience creating repeatable processes that scale across customers and markets
- Experience building scalable delivery processes and organisations
- Experience leading cross-functional delivery across Product, Engineering, and Customer Success
- Experience managing executive-level customer stakeholders
- Experience working in scrappy, fast-paced startup environments
- Ability to operate effectively in ambiguity and build structure from the ground up
- Experience with enterprise SaaS or AI platforms is nice to have
- Experience within financial services, insurance, or banking is nice to have
- Familiarity with APIs, cloud infrastructure, enterprise integrations, security, geographically distributed teams, or multi-market enterprise deployments is nice to have
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Hupo Website LinkedIn All Job Openings 11 - 50 employees Founded 2022 🤖 Artificial Intelligence ☁️ SaaS 🛡️ Insurance Artificial Intelligence
- SaaS
- Insurance Hupo is an AI-first company (founded in 2022) that builds a full-stack, software platform to coach and upskill frontline financial advisors and insurance distributors. Using AI to restore confidence, accelerate learning, and improve sales performance, Hupo targets Wealth & Insurance distribution and sells enterprise-grade coaching and productivity tools designed to reduce early rep churn and accelerate mastery. The company emphasizes remote, high-autonomy culture and positions its product as an AI-powered engine for enterprise clients in financial services and insurance distribution. Head of Deployment Job not on LinkedIn 🔥 2 minutes ago 🏢🏡 null – Hybrid ⏰ Full Time 🔴 Lead Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Build, lead, and develop Hupo's Delivery organisation, comprising Forward Deployed Engineers (FDEs), while establishing delivery standards, governance, and best practices
- Own successful delivery of enterprise implementations from project kickoff through production go-live
- Develop scalable delivery operations, including implementation playbooks, governance frameworks, documentation, operational KPIs, and continuous improvements
- Partner with Customer Success, Product, and Engineering to prioritise customer requirements, align implementation priorities, manage delivery risks, and ensure successful customer outcomes
- Oversee customer adoption, technical support, executive stakeholder management, resource planning, and operational reporting
- Improve onboarding speed, delivery quality, customer satisfaction, implementation predictability, and support operations
- Develop team capability through coaching, mentoring, hiring, and performance management
- Forecast delivery capacity and allocate resources across strategic customer projects
- Adapt and expand impact as priorities shift and take ownership of new problems as they emerge 🎯 Requirements
- 8+ years leading enterprise software delivery, Professional Services, Technical Account Management, or Customer Success teams
- 5+ years managing high-performing technical teams
- Proven experience delivering complex enterprise SaaS implementations for large global customers
- Strong programme and project management across multiple concurrent implementations
- Experience building implementation and onboarding playbooks for large-scale enterprise deployments
- Experience creating repeatable processes that scale across customers and markets
- Experience building scalable delivery processes and organisations
- Experience leading cross-functional delivery across Product, Engineering, and Customer Success
- Experience managing executive-level customer stakeholders
- Experience working in scrappy, fast-paced startup environments
- Ability to operate effectively in ambiguity and build structure from the ground up
- Experience with enterprise SaaS or AI platforms is nice to have
- Experience within financial services, insurance, or banking is nice to have
- Familiarity with APIs, cloud infrastructure, enterprise integrations, security, geographically distributed teams, or multi-market enterprise deployments is nice to have Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Head of Studio 🕒 July 28 Beanstalk AgTech 11 - 50 🌾 Agriculture 💼 Consulting 🤝 B2B Website LinkedIn All Job Openings Founding leader for a venture studio in Singapore focused on capital raising and venture direction. Commencing in August 2026, ensuring the studio's investment strategy aligns with growth targets. 🏢🏡 Singapore – Hybrid ⏰ Full Time 🔴 Lead Head of Scientific Applications 🕒 July 27 CuspAI 11 - 50 🤖 Artificial Intelligence 🔬 Science 🤝 B2B Website LinkedIn All Job Openings Head of Scientific Applications leading CuspAI's AI projects in Singapore. Developing technical strategies and managing local teams for impactful partnerships in materials science. 🏢🏡 Singapore – Hybrid ⏰ Full Time 🔴 Lead Head of Brand 🕒 June 29 Sleek 51 - 200 💼 Consulting ⚖️ Legal 📦 Logistics Website LinkedIn All Job Openings Head of Brand driving brand recognition and growth for SME services at Sleek. Innovating marketing strategies to increase brand trust and customer acquisition in key markets. 🏢🏡 Singapore – Hybrid ⏰ Full Time 🔴 Lead Principal, Head of Private Markets & Investor Solutions 🕒 June 29 Control Risks 1001 - 5000 📦 Logistics 📣 Marketing ✈️ Travel Website LinkedIn All Job Openings Lead strategy with private markets investors in Singapore and APAC to position Control Risks as a leading advisor. Engage industry associations and develop client relationships. 🏢🏡 Singapore – Hybrid 💰 Private Equity Round on 2011-03 ⏰ Full Time 🔴 Lead 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs