The Senior Manager, EMEA Community is responsible for leading regional community strategy and acting as a high-visibility liaison within the Managed Service Provider (MSP) ecosystem.
Manage regional community initiatives, serving as an individual contributor to drive product awareness and education in targeted accounts.
Help develop and execute a growth plan for high-value accounts in the EMEA region in collaboration with global Community Leadership.
Lead special projects as requested to support global business initiatives in program development and help identify opportunities for geographic expansion into new EMEA markets.
Collaborate with Account Executives, Account Management, Marketing, SDR, and Partner Success teams to identify strategic partners and influence company-wide programs to ensure they align with the needs of EMEA MSPs.
Serve as the internal voice of the EMEA partner base, synthesizing feedback and strategic opportunities for Product, Sales, and Marketing teams.
Attend and maintain a consistent, high-value presence at EMEA Industry events, Peer Groups, and external Channel communities.
Help ensure high-value prospect accounts are engaged with Huntress and brought into the sales cycle to support the revenue team.
Oversee and execute educational events, focusing on cybersecurity trends and business expansion for partners.
Develop and maintain high-value relationships with MSP owners and influential peer group leaders and industry peers, ensuring they view Huntress as a strategic partner.
Help design and execute creative initiatives that drive loyalty and foster deep emotional connections with our partner ecosystem.

Requirements

5+ years of experience in Community Management in the MSP Industry
Strong ability to present on stage, in a boardroom, virtually, and at private dinners, etc., to confidently influence executive-level partners and MSP owners
Deep understanding of the MSP/Channel business model and the cybersecurity landscape.
Exceptional time and project management skills; able to manage multiple complex initiatives independently.
Ability to travel approximately 50% of the time, including international travel to the US 1-2 times per year.

Benefits

100% remote work environment - since our founding in 2015
New starter home office set-up allowance (€480)
Generous personal leave entitlements
Digital monthly reimbursement (€111)
Travel to the US 1-2 times/year for various company events
Pension
Access to the BetterUp platform for coaching, personal, and professional growth

Applicant Tracking System Keywords

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Soft Skills

presentation skillsinfluencetime managementproject managementrelationship building