Practice Manager
GN Group
Technical Enablement Manager
Huntress
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $135,000 - $140,000 per year
Job Level
Mid-LevelSenior
Tech Stack
AWSAzureCloudCyber SecurityGoogle Cloud Platform
About the role
- Strategize with leaders across Product, Engineering, Sales, and PMM to identify and prioritize technical enablement workstreams
- Work with the Sales Engineer leaders and other functions to enhance and update systems to automate workflows, leveraging AI to optimize operational efficiency
- Lead cross-functional projects, provide direction, and keep stakeholders informed and aligned on product roadmaps and product release training
- Deliver end-to-end programs such as Sales Engineers and Technical Account Managers onboarding, certifications, advanced technical trainings, and a new global onboarding program that will scale with the hypergrowth of the global Sales Engineer and Technical Account Manager teams
- Set and manage priorities for technical enablement independently, while contributing to broader enablement planning
- Anticipate blockers in technical readiness and translate field insights into solutions
- Maintain and evolve technical resources, work cross-functionally to plan/coordinate deliverables from Product Management/Systems Engineering on upcoming releases, and showcase new products and capabilities in our demo
- Integrate technical enablement with Sales Acceleration initiatives and contribute to the global enablement calendar
- Assist with sales-focused training where a technical Subject Matter Expert is needed
- Gain a passionate understanding of “Why Huntress”: our cybersecurity products, our human-led SOC, our monthly educational webinars, and competitor offerings
- Align to our core values of Own It, Elevate it, and Send it!
Requirements
- 3–5+ years directly designing and delivering technical enablement programs (onboarding, certifications, labs, demo environments), with a preference for 3+ years of prior experience in a Technical Customer-Facing Role
- Experience in the cybersecurity industry and preferred familiarity with malware, threat intelligence, cloud platforms AWS, Azure, GCP
- Demonstrated success in cross-functional collaboration with Product, Engineering, Sales, and PMM teams
- Proven ability to create and scale certification programs or structured technical readiness pathways
- Strong technical fluency in cybersecurity, SaaS infrastructure, familiarity with EDR/MDR products; able to translate and enable complex technical concepts into scalable enablement programs
- Expertise in instructional design for technical learners (SEs, TAMs, solution consultants)
- Excellent facilitation, communication, and presentation skills across both technical and non-technical audiences
- Strong project management and stakeholder alignment skills — able to lead cross-functional initiatives independently
- Data-driven mindset, strong analytical skills with experience measuring training effectiveness and linking enablement programs to field outcomes
- Strategic problem solver: anticipates challenges in technical adoption and builds proactive solutions
- Excellent verbal and written communication skills
- Ability to work independently in a remote environment
- Experience using Salesforce and sales engagement tools (Gong, Mindtickle, LinkedIn, Outreach, Sales Navigator, etc.)
Benefits
- 100% remote work environment - since our founding in 2015
- Generous paid time off policy, including vacation, sick time, and paid holidays
- 12 weeks of paid parental leave
- Highly competitive and comprehensive medical, dental, and vision benefits plans
- 401(k) with a 5% contribution regardless of employee contribution
- Life and Disability insurance plans
- Stock options for all full-time employees
- One-time $500 reimbursement for building/upgrading home office
- Annual allowance for education and professional development assistance
- $75 USD/month digital reimbursement
- Access to the BetterUp platform for coaching, personal, and professional growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical enablement programsonboardingcertificationslabsdemo environmentscybersecuritySaaS infrastructureEDR productsMDR productsinstructional design
Soft skills
cross-functional collaborationfacilitationcommunicationpresentationproject managementstakeholder alignmentdata-driven mindsetanalytical skillsstrategic problem solvingindependent work
