Regional Banking Relationship Specialist

Huntington National Bank

Business banking service specialist supporting commercial deposit accounts, overdrafts, and post-loan servicing at Huntington. Resolving customer and operational issues while connecting clients with banking products.

Posted 8/10/2026full-timeColumbus • Illinois, Missouri, Ohio • 🇺🇸 United StatesJunior💰 $21 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing customer service support for Business Banking, including account management, loan processing, and risk assessment while maintaining compliance with policies and procedures. Proficient in building customer relationships and resolving operational issues effectively.

Highest-signal resume keywords

Customer Service SkillsBusiness Banking ExperienceLoan ProcessingRisk ManagementOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account ManagementLoan AdvancesLoan PaymentsFraud ProcessesDocumentation ExecutionOperational Issue ResolutionRisk Assessment

Soft Skills

Excellent Communication SkillsAttention to DetailMultitasking AbilityRelationship Building

Tools & Technologies

PC ProficiencyInternet Proficiency

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Business BankingCustomer RelationshipsHuntington StandardsClerical Support

About the role

Key responsibilities & impact

Provide first-line customer service support for Business Banking customers for several Relationship Managers
Open and maintain business depository accounts, including executing documentation with customers
Handle Business Banking overdrafts and non-sufficient funds for customers owned by Relationship Managers
Service post-loan-closing needs, including processing loan advances, loan payments, and payoffs in accordance with Huntington policy
Research and resolve service and operational issues involving deposit accounts and credit relationships
Ensure fraud processes are initiated and followed up according to Huntington standards
Serve as a product liaison for products used by Business customers
Suggest bank products and services and connect customers with appropriate colleagues
Maintain current knowledge of products, services, departmental systems, technology, policies, and procedures
Identify, assess, and manage risk while adhering to policies and procedures
Identify issues of concern and keep department management informed as needed
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma or GED
Minimum of 1 year of experience in a high-volume clerical support or banking role
Excellent customer service skills
Excellent written and verbal communication skills, including professional grammar and demeanor
Strong organizational skills with attention to detail, planning, and follow-up
Ability to build and expand quality internal and external customer relationships
Ability to multitask and work under pressure with minimal supervision
PC and internet proficiency
Applicants must be currently authorized to work in the United States on a full-time basis
Huntington will not sponsor applicants for immigration benefits

Benefits

Comp & perks

Applicable incentive compensation plan
Health insurance coverage
Wellness program
Life and disability insurance
Retirement savings plan
Paid leave programs
Paid holidays
Paid time off (PTO)