Senior Business Systems Analyst – ServiceNow

Huntington National Bank

Senior Business Systems Analyst at Huntington works with business units to align tech solutions with strategies. Provides consultative support and analyzes systems for operational efficiency.

Posted 6/16/2026full-timeMinnetonka • Alabama, Minnesota, Ohio, Texas • 🇺🇸 United StatesSenior💰 $63,000 - $124,000 per yearWebsite

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Works with business partners within multiple business units to align technology solutions with business strategies
Provides advanced technical and consultative support to team members
Analyzes existing systems and identifies technical or procedural improvements
Builds relationships with business partners to understand needs
Develops understanding of complex business processes and functional behaviors of applications
Captures business and user requirements
Facilitates scope, discovery, and design sessions
Aligns IT resources to meet client organization's needs
Builds roadmaps with business partners and executes stories within sprint timelines

Requirements

What you’ll need

Bachelor's Degree or 4+ additional years of equivalent experience
4-8+ years of related experience working as a Business Systems Analyst, Business Analyst or Data Analyst
1+ years of hands-on experience with ServiceNow
ServiceNow platform knowledge and experience
Knowledge of Agile/Scrum methodologies and tools
Strong organizational, written, and oral communication skills
Ability to manage multiple projects in a fast-paced environment and meet deadlines
Experience facilitating group sessions to gather requirements
Proficiency with Microsoft (Outlook, Teams, Word, Excel, PowerPoint, Visio)

Benefits

Comp & perks

Health insurance coverage
Wellness program
Life and disability insurance
Retirement savings plan
Paid leave programs
Paid holidays
Paid time off (PTO)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Business Systems AnalystBusiness AnalystData AnalystServiceNowAgile methodologiesScrum methodologiesRequirements gatheringTechnical supportSystem analysisProcess improvement

Soft Skills

Organizational skillsWritten communicationOral communicationRelationship buildingProject managementFacilitation skillsConsultative supportUnderstanding complex processesMeeting deadlinesCollaboration

Certifications

Bachelor's Degree