Customer Experience Banker

Huntington National Bank

Customer Experience Banker providing service to clients in person. Responsible for retaining and growing consumer and business customer relationships at local branch.

Posted 5/28/2026full-timeWorthington • Ohio • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Providing excellent customer service and effectively resolving customer issues
Being proficient in understanding and educating customers on consumer deposit products
Proactively identifying opportunities to grow customer relationships
Educating and referring customers to other areas of the bank to deepen relationships
Adhering to all operational, security, risk and regulatory policies and procedures
Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation

Requirements

What you’ll need

High School Diploma or GED
Minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role OR a Bachelor's Degree
1 year or more in customer service in banking, financial services or goal driven retail sales
Cash handling skills
Comfort with technology such as mobile services and online banking services

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

cash handlingcustomer servicerelationship managementsalesbankingfinancial servicesgoal driven retail sales

Soft Skills

communicationpresentationproblem solvingcustomer relationship building

Certifications

High School DiplomaGED