Customer Experience Banker

Huntington National Bank

Customer Experience Banker managing client relationships and educating them on banking products. Providing excellent service and resolving customer issues while growing relationships in the banking sector.

Posted 5/20/2026part-timeWarrensville Heights • Ohio • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Providing excellent customer service and effectively resolving customer issues
Being proficient in understanding and educating customers on consumer deposit products
Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners
Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership
Adhering to all operational, security, risk and regulatory policies and procedures
Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.

Requirements

What you’ll need

High School Diploma or GED
Minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree
1 year or more in customer service in banking, financial services or goal driven retail sales (preferred)
Cash handling skills (preferred)
Comfort with technology such as mobile services and online banking services (preferred)

Benefits

Comp & perks

Full Benefits Eligibility
Ability to work more hours when available and has future opportunity to move into full time.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer servicesalescash handlingrelationship managementbankingfinancial servicesconsumer deposit productsadministrationcontractingcivil affairs

Soft Skills

communicationpresentationproblem-solvinginterpersonal skillsproactivedisciplinecustomer relationship building

Certifications

High School DiplomaGED