Director of Corporate Reputation and Response

Huntington National Bank

Director of Corporate Reputation and Response implementing strategies to protect company reputation and managing crisis communications. Leading a team and collaborating with leaders to address complex issues.

Posted 5/20/2026full-timeCharlotte • Illinois, Missouri, North Carolina, Ohio • 🇺🇸 United StatesLead💰 $125,000 - $255,000 per yearWebsite

About the role

Key responsibilities & impact

Develop and implement communications strategies that protect the company’s reputation
Support clients, colleagues, and communities during issues and crises
Lead messaging strategy and corporate response to reputation-risk scenarios
Identify and prepare for emerging risks across appropriate channels
Manage relationships and rapport with leaders across all areas of the company
Lead a small team of experts in media relations, social media, and reputation management
Monitor and manage potential issues in collaboration with senior leaders
Foster strong relationships that drive effective crisis resolution

Requirements

What you’ll need

Bachelor's degree or higher in Communications, Public Relations, Journalism, or related field
Minimum of 10 years of experience in crisis communications, public relations, or related field, with demonstrable experience in media relations and crisis management
Demonstrated success cultivating relationships and working collaboratively with a variety of functional leaders across a large organization
Track record leading high-performing teams and dynamically managing team priorities through high-volume and / or unpredictable work cycles
Ability to work in a fast-paced environment and remain cool under pressure
Proficiency in social media monitoring and management tools
Strong written and verbal communication skills
Strong executive presence, with high degree of comfort presenting and providing counsel to senior leaders
Excellent judgment when working through complex situations
Experience working in the financial services sector or another regulated industry

Benefits

Comp & perks

health insurance coverage
wellness program
life and disability insurance
retirement savings plan
paid leave programs
paid holidays
paid time off (PTO)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

crisis communicationspublic relationsmedia relationscrisis managementcommunications strategiesmessaging strategyreputation managementsocial media monitoringsocial media management

Soft Skills

relationship managementcollaborationteam leadershipjudgmentcommunicationexecutive presenceproblem-solvingadaptabilitystress management

Certifications

Bachelor's degreeMaster's degree