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Finance Loan Specialist
Huntington National BankPractice Finance Loan Specialist onboarding new Practice Finance customers and coordinating cross-sell opportunities. Establishing long-term relationships and ensuring exceptional customer experiences.
About the role
Key responsibilities & impact- On-boards new Practice Finance customers and manages cross-sell opportunities
- Provides introduction and coordinates follow up with internal partners
- Establishes long-term customer relationships to ensure quality control and provide exceptional customer experiences
- Partners and supports a team of Practice Finance Business Development Officers to achieve team results
- Assists with onboarding customers with sales from $0-25MM
- Reviews onboarding process to ensure alignment with Simply the Best customer experience
- Provides client service utilizing a relationship plan/model
- Assists (2-3) Practice Finance Business Development Officers with initial onboarding and partner introductions
- Coordinates due diligence and document-gathering necessary to get loans documented and closed
- Communicates with customers 2x per week minimum to help them understand the process with their loan closing
- Manages and clears collateral exceptions resulting from loan closings
- Processes referral fee payments for Practice Finance COI BDO Partners
- Provides MAX support and administrative support for Practice Finance COI BDO Partners
- Performs other duties as assigned
Requirements
What you’ll need- Bachelor's degree or the equivalent of an additional 2 years of sales in a financial services or credit environment
- Minimum of 3 years of sales support experience in a financial services or credit environment
- Business Banking sales and product knowledge
- Consultative selling and profiling experience
- Proven organizational skills
- Excellent customer service and interpersonal skills
- Exceptional written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
- General knowledge of Business Banking sales and product knowledge
- Proven track record of working well in a team environment
- Strong organizational skills with attention to detail
- Ability to multi-task
- PC and internet proficiency
Benefits
Comp & perks- health insurance coverage
- wellness program
- life and disability insurance
- retirement savings plan
- paid leave programs
- paid holidays
- paid time off (PTO)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales supportconsultative sellingprofilingcustomer onboardingloan documentationcollateral managementreferral fee processingrelationship managementquality controlbusiness banking knowledge
Soft Skills
organizational skillscustomer serviceinterpersonal skillswritten communicationverbal communicationteam collaborationattention to detailmulti-taskingprofessional demeanorexceptional communication
Certifications
Bachelor's degree