Huntington National Bank

Customer Experience Banker

Huntington National Bank

full-time

Posted on:

Location Type: Office

Location: Massillon • Ohio • United States

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Job Level

Junior

About the role

  • Providing excellent customer service and effectively resolving customer issues.
  • Being proficient in understanding and educating customers on consumer deposit products.
  • Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
  • Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
  • Adhering to all operational, security, risk and regulatory policies and procedures.
  • Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.

Requirements

  • High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
  • 1 year or more in customer service in banking, financial services or goal driven retail sales.
  • Cash handling skills.
  • Comfort with technology such as mobile services and online banking services.
Benefits
  • Tobacco-Free Hiring Practice
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cash handlingcustomer servicesales processrelationship managementconsumer deposit productsbankingfinancial servicesgoal driven retail sales
Soft Skills
communicationpresentationproblem solvingcustomer relationship building
Certifications
High School DiplomaGEDBachelor's Degree