Lead end-to-end delivery of strategic payments programs, including product launches, platform migrations, FinTech integrations, and regulatory compliance initiatives.
Develop and maintain comprehensive project plans, RAID logs (Risks, Assumptions, Issues, Dependencies), and status dashboards for executive and working-group audiences.
Drive project execution through structured agile/hybrid delivery frameworks, adapting methodology to fit the complexity and compliance requirements of payments projects.
Manage project budgets, resource planning, and vendor contracts in collaboration with Finance and Procurement.
Proactively identify schedule risks and develop mitigation strategies; escalate blockers with clear recommended paths to resolution.
Apply deep knowledge of the payments ecosystem to shape project scope, anticipate integration challenges, and guide technical teams through payments-specific complexity.
Serve as the internal subject matter authority on payment rails and schemes including Visa, Mastercard, American Express, NACHA/ACH, RTP, FedNow, SWIFT, and emerging real-time networks.
Partner with Product and Technology to define acceptance criteria for payment flows, ensuring compliance with network rules, regulatory requirements (PCI-DSS, Reg E, PSD2, NACHA Operating Rules), and security standards.
Champion best practices in payments security, fraud mitigation, tokenization, and authentication (3DS, biometrics) throughout the project lifecycle.
Build trusted relationships with senior stakeholders across Product, Technology, Risk, Compliance, Finance, and external partners.
Facilitate and lead cross-functional steering committees, working groups, and executive readouts — distilling complex technical and regulatory issues into clear decisions and actions.
Produce high-quality written communications including project charters, executive briefings, business cases, and post-implementation reviews.
Act as the primary point of contact for third-party payment partners and vendors during integration and certification phases.
Define and continuously improve PMO standards, playbooks, and governance frameworks specific to payments programs.
Conduct post-mortem reviews and embed lessons learned into future project planning and team capability building.
Support the development of junior project managers through mentorship, coaching, and structured knowledge sharing.
Contribute to strategic planning cycles by helping translate business objectives into executable roadmaps and investment cases.

Requirements

Bachelor's Degree
7+ years of experience in project or program management experience, with at least 5 years in a payments, fintech, or financial services environment.
5+ years of experience with project management tools such as Jira, Monday.com or something similar
Strong understanding of project lifecycle methodologies (e.g., Waterfall, Iterative, Agile/Scrum) and project management processes and standards
Strong aptitude in both business and technology
Excellent verbal and written communications skills; ability to explain project risks and issues, and IT related concepts clearly and concisely to multiple layers of peers and leadership
High motivated with strong organizational, analytical, decision making, and problem solving skills
Ability to work in a fast-paced environment and to handle multiple priorities and effectively prioritize them
Ability to provide strong program and project leadership during periods of uncertainty, ambiguity, and change
Willingness and drive to learn and understand detailed software solutions
High level of professionalism and confidence with the ability to build credibility with leadership, team members, and business partners and establish effective working relationships
Ability to initiate and facilitate change, whether indicated by corporate needs, market or regulatory requirements
Experience leading large, cross-functional information technology programs and projects

Benefits

health insurance coverage
wellness program
life and disability insurance
retirement savings plan
paid leave programs
paid holidays
paid time off (PTO)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementpayments ecosystemregulatory complianceagile delivery frameworksproject lifecycle methodologiesrisk managementbudget managementvendor managementpayments securitytokenization

Soft Skills

communication skillsorganizational skillsanalytical skillsdecision makingproblem solvingleadershiprelationship buildingmentorshipadaptabilitystrategic planning

Certifications

Bachelor's Degree