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Hunters

Technical Account Manager, TAM

Hunters

. Plan, organize, and execute customer onboarding process post-sale, reducing time to billable revenue and ensuring customers are set up for success .

Posted 4/20/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $120,000 per yearWebsite

Tech Stack

Tools & technologies
AWSAzureCloudCyber SecurityGoogle Cloud PlatformJavaScriptLinuxMacOSPythonSQLTCP/IP

About the role

Key responsibilities & impact
  • Plan, organize, and execute customer onboarding process post-sale, reducing time to billable revenue and ensuring customers are set up for success
  • Build customer relationships & serve as technical lead on accounts
  • Understand customers’ business goals/challenges to provide tailored technical solutions as part of a shared account plan
  • Manage implementation of technical solutions throughout customer lifecycle
  • Develop deep understanding of Hunters’ products and technical aspects of implementation and serve as a technical resource for customer issues
  • Maintain documentation for specific customer solutions and implementations
  • Collaborate with R&D, Sales, Product, and Customer Success teams to ensure customers’ success priorities are met
  • Measure and monitor customer’s achievement of critical and key performance indicators, reporting both internally and externally
  • Promote product adoption and engagement across our customers’ organizations: from CISOs to SOC analysts
  • Lead customer interactions with CS and Sales, including product training sessions, regular meetings, day-to-day communication, health checks, QBRs and roadmap sessions

Requirements

What you’ll need
  • At least 3 years of experience in a cyber-security-oriented customer-facing technical role.
  • Experience with cyber security products and technologies including Network security, Endpoint security, and Cloud security.
  • Experience with endpoint and server operating systems, Linux, Windows, MacOs
  • Experience with SQL and relational databases
  • Strong written and verbal communication skills
  • Strong Presentation skills, Self-motivated, and independent with the ability to set achievable goals with minimum supervision
  • "Tech-head" who has a high personal interest in technology and how it works
  • Hands-on technical experience with cybersecurity products and technologies (SIEM/SOC/XDR/SOAR platforms is a nice plus)
  • Scripting skills (Bash, Python, JS)
  • Understanding of Network protocols (TCP/IP)
  • Experience with Cloud Infrastructure (AWS/Azure/GCP)

Benefits

Comp & perks
  • Competitive pay with equity in a growing startup
  • A generous PTO package that emphasizes a work-life balance
  • Robust health, dental, and vision plans
  • 401k with a company match!
  • Swag that makes sure you can represent and make your friends jealous
  • Employee Referral Bonus and so much more!

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cyber securitynetwork securityendpoint securitycloud securityLinuxWindowsMacOSSQLBashPython
Soft Skills
written communicationverbal communicationpresentation skillsself-motivatedindependentgoal settingcustomer relationship managementcollaborationproblem-solvingtechnical leadership