Field Service Manager II

Hunter Industries

Field Service Manager II providing technical support to end users in irrigation systems for Hunter Industries. Training and assisting clients while maintaining strong customer relationships and addressing product issues.

Posted 4/15/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

Provide technical assistance to customers and regional/area managers on how to troubleshoot irrigation systems and Hunter products.
Trains contractors, distributors, municipalities, consultants, end‐users, and regional/area managers on the functionality, features, benefits, and servicing of Hunter products.
Travels to remote job sites for pre‐construction meetings, system start‐up troubleshooting or testing, and installation of new product designs.
May attend regional trade shows, superintendent meetings, and key technical presentations.
Reports all activity weekly through Field Service SharePoint team site.
Writes field service ticket in CRM for all customer support calls, site visits, and training sessions.
Maintains ongoing customer list with detailed information on status of existing product and customer reference in CRM.
Participates in education workshops, trade shows, and other industry conferences to maintain professional and technical knowledge.

Requirements

What you’ll need

Associate’s degree in irrigation and landscape design, or equivalent experience
Minimum 5 years of experience in technical services in the landscape and irrigation design industry.
In-depth knowledge of irrigation practices, including turf management scheduling, sprinkler design, pumps, and central control systems.
Experience with WLAN and LAN networks.
Proficiency with landscape lighting systems.
Technical knowledge of company and competitor products, irrigation systems, installation practices, and troubleshooting methodology.
Strong problem-solving skills including problem analysis, planning, organizing, decisiveness, and decision making.
Effective interpersonal, verbal, and written communication skills in English, as well as verbal fluency in Spanish.
Knowledge of finance and budgeting processes with the ability to prepare budgets and manage expenses within budget.
Intermediate to advanced computer skills with ability to use Windows programs and to perform word processing, spreadsheet, and database management on a personal computer.
Willingness and ability to travel up to 50%, both domestically and internationally as needed, live in a strategic location within the territory, and work flexible hours.
Valid driver's license and driving record sufficient to meet requirements to be insured by company.
Able to obtain a valid passport.

Benefits

Comp & perks

Amazing corporate culture - we walk the walk when it comes to our values!
FUN company events!
Company donation matching and volunteer rewards.
Career development opportunities and profit sharing bonus.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

irrigation practicesturf management schedulingsprinkler designpumpscentral control systemsWLAN networksLAN networkslandscape lighting systemstroubleshooting methodologytechnical knowledge of irrigation systems

Soft Skills

problem-solving skillsproblem analysisplanningorganizingdecisivenessdecision makinginterpersonal skillsverbal communication skillswritten communication skillsbilingual in English and Spanish

Certifications

Associate’s degree in irrigation and landscape designvalid driver's licensevalid passport