Client Success Coordinator

Hunt St

Client Success Coordinator supporting Australian leadership-development programs from the Philippines. Coordinating onboarding, scheduling, coaches, client meetings, logistics, systems, and process improvements.

Posted 8/11/2026contractRemote • 🇵🇭 PhilippinesMid-LevelSenior💰 A$1,000 - A$1,200 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative capabilities with a focus on process improvement, client onboarding, and effective communication. Proficient in managing multiple programs and utilizing project management tools to enhance operational efficiency.

Highest-signal resume keywords

Program Administration ExperienceProcess Improvement SkillsMicrosoft Office ProficiencyClient Onboarding SkillsProject Management Tool Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Program AdministrationProcess ImprovementData AccuracyCalendar ManagementClient Relationship ManagementMeeting CoordinationWorkflow ManagementAttention to DetailProactive Problem-SolvingKPI Achievement

Soft Skills

Professional CommunicationOrganised ApproachClear-ThinkingAccountabilityConfidence in Leadership

Tools & Technologies

Monday.comMicrosoft SharePointCRM PlatformsZoomMicrosoft TeamsCalendar Tools

Industry Keywords

Serviced-Based BusinessClient ProgramsProgram Success MeetingsLogistical SupportCultural Values

About the role

Key responsibilities & impact

Execute administration of client programs from sales-team handover through completion, including onboarding, scheduling, preparation, and feedback reporting
Send participant preparation materials, including DISC assessments, program portals, and goals, and follow up on completion
Prepare administrative materials for coaches and coordinate professional, efficient client communications
Maintain accurate program records and dashboards in Monday.com, SharePoint, and other systems
Lead internal Program WIP meetings
Keep program-management platforms updated with client, participant, delivery, attendance, portal, and survey information
Initiate client contact and schedule and conduct Program Success Meetings
Onboard clients and communicate program changes to coaches
Provide logistical support for program sessions and events, including room bookings, catering, supplies, and DISC codes
Identify and implement approved process and system improvements
Use AI to improve efficiency and KPI achievement
Practice the organisation’s cultural values

Requirements

What you’ll need

Proven success in administrative roles in serviced-based business
Proven ability in improving processes and systems
Very strong attention to detail
Process-driven approach
Proactive problem-solving ability
Confidence taking the lead in administration support
Professional, accurate, and personable communication skills
Organised and clear-thinking approach
Strong systems literacy, including Microsoft Office, CRMs, and project-management tools
Confidence working remotely with high ownership and integrity
Client and stakeholder coordination skills
Program and project administration experience
Calendar and schedule management
Client onboarding and relationship-management skills
Meeting coordination and facilitation skills
Strong written and verbal communication
Process improvement and workflow-management skills
Data accuracy and deadline/task management
Ability to manage multiple programs and priorities simultaneously
Strong follow-up and accountability
Ability to anticipate issues and stay ahead of requirements
Continuous improvement and practical use of AI
Microsoft Office proficiency: Word, Excel, Outlook, and PowerPoint
Monday.com or similar project-management platform experience
Microsoft SharePoint experience
CRM-platform experience
Calendar and scheduling tools
Zoom or Microsoft Teams
Availability for meetings and collaboration during 9am–5pm AEST/AEDT business hours
Disclosure of existing ongoing roles or client work
LinkedIn profile must reflect this engagement, marked “Independent Contractor” if not employed via EOR

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Hunt St Website LinkedIn All Job Openings 1 - 10 employees 🎯 Recruiter 👥 HR Tech 🤝 B2B Recruitment
HR Tech
B2B Hunt St is an Australia-based recruiting firm founded by brothers Shaun and Eliot with the aim of helping small and medium-sized enterprises (SMEs) hire top offshore talent directly, avoiding the high costs associated with traditional outsourcing agencies. The company offers a unique one-time finder's fee model, enabling clients to save significantly on recruitment costs. They provide comprehensive services including job postings, candidate screenings, interviews, and legal support for compliant remote hiring. Hunt St specializes in sourcing talent from countries like the Philippines, Nepal, Indonesia, and India, offering a transparent and ethical hiring process that allows businesses to provide fairer compensation to employees while ensuring stringent security and compliance measures are met. Client Success Coordinator Job not on LinkedIn 🔥 6 minutes ago 🇵🇭 Philippines – Remote 💵 A$1k - A$1.2k / month ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 🏆 Customer Success Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Execute administration of client programs from sales-team handover through completion, including onboarding, scheduling, preparation, and feedback reporting
Send participant preparation materials, including DISC assessments, program portals, and goals, and follow up on completion
Prepare administrative materials for coaches and coordinate professional, efficient client communications
Maintain accurate program records and dashboards in Monday.com, SharePoint, and other systems
Lead internal Program WIP meetings
Keep program-management platforms updated with client, participant, delivery, attendance, portal, and survey information
Initiate client contact and schedule and conduct Program Success Meetings
Onboard clients and communicate program changes to coaches
Provide logistical support for program sessions and events, including room bookings, catering, supplies, and DISC codes
Identify and implement approved process and system improvements
Use AI to improve efficiency and KPI achievement
Practice the organisation’s cultural values 🎯 Requirements
Proven success in administrative roles in serviced-based business
Proven ability in improving processes and systems
Very strong attention to detail
Process-driven approach
Proactive problem-solving ability
Confidence taking the lead in administration support
Professional, accurate, and personable communication skills
Organised and clear-thinking approach
Strong systems literacy, including Microsoft Office, CRMs, and project-management tools
Confidence working remotely with high ownership and integrity
Client and stakeholder coordination skills
Program and project administration experience
Calendar and schedule management
Client onboarding and relationship-management skills
Meeting coordination and facilitation skills
Strong written and verbal communication
Process improvement and workflow-management skills
Data accuracy and deadline/task management
Ability to manage multiple programs and priorities simultaneously
Strong follow-up and accountability
Ability to anticipate issues and stay ahead of requirements
Continuous improvement and practical use of AI
Microsoft Office proficiency: Word, Excel, Outlook, and PowerPoint
Monday.com or similar project-management platform experience
Microsoft SharePoint experience
CRM-platform experience
Calendar and scheduling tools
Zoom or Microsoft Teams
Availability for meetings and collaboration during 9am–5pm AEST/AEDT business hours
Disclosure of existing ongoing roles or client work
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