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Tech & Operations Support VA
Hunt StTech & Operations Support VA assisting Australian companies in the Philippines with operational efficiency and project management. Monitoring technology-related tasks and processes while providing solutions and support for business systems.
About the role
Key responsibilities & impact- Monitor, troubleshoot, and maintain active workflows, automations, and sequences
- Ensure pipelines remain organized, accurate, and free from outdated opportunities
- Maintain naming conventions across workflows, tags, custom fields, and pipelines
- Audit and remove deprecated workflows and automations
- Build and modify funnels, landing pages, forms, redirects, and CTAs
- Develop new workflows with a strong understanding of trigger logic and business outcomes
- Maintain integrations between GHL and external systems
- Maintain task management and member assignment boards
- Ensure ownership, statuses, and workflows remain accurate and updated
- Build and maintain Monday.com automations including reminders, recurring tasks, and status triggers
- Upload meeting notes and action items using provided processes
- Monitor task completion and escalate overdue items when necessary
- Maintain collections, installment records, and commission tracking systems
- Compile weekly sales and marketing reports from multiple sources
- Build and maintain leadership dashboards
- Manage reporting structures, formulas, and data organization
- Ensure key business metrics are accurately tracked and presented
- Research content topics, industry trends, competitor activity, and market insights
- Draft content frameworks, short-form video scripts, and content calendars
- Utilize AI tools to assist with content planning and ideation
- Schedule and publish approved content across multiple social media platforms
- Support content consistency through effective planning and execution
- Design, build, and maintain AI-powered business systems
- Develop Claude Projects, ChatGPT workflows, and AI-assisted operational tools
- Build multi-step AI workflows that automate repetitive business functions
- Create AI agents that process inputs and generate structured outputs
- Organize company knowledge, SOPs, frameworks, and internal documentation for AI utilization
- Continuously optimize AI systems as business requirements evolve
- Monitor and moderate Meta ad comments
- Escalate issues when required
- Maintain positive engagement and ensure adherence to moderation guidelines
- Support strategic projects including:
- - Internal Knowledge Base development
- - Recruitment and hiring funnel automation
- - Evergreen coaching program implementation
- - AI-powered sales review and training systems
- - AI content generation systems
- - Client retention and engagement monitoring systems
- - Sales call scoring automation
- - Process mapping and workflow visualization
Requirements
What you’ll need- 3+ years of experience in operations, systems administration, automation, or technical virtual assistant roles
- Strong hands-on experience with GoHighLevel (GHL)
- Experience using Monday.com for project and workflow management
- Advanced proficiency in Google Sheets, formulas, and reporting
- Experience with automation tools such as Zapier, Make, or similar platforms
- Strong understanding of AI tools including Claude and ChatGPT
- Experience building AI workflows, automations, or AI-powered business systems
- Ability to manage multiple projects independently
- Strong problem-solving and analytical skills
- Excellent organizational and communication skills
- Experience working remotely with international teams
- **Required experience with:**
- - GoHighLevel (GHL)
- - Monday.com
- - Google Sheets
- - Claude
- - ChatGPT
- - Zapier, Make, or equivalent automation tools
- - Meta Business Suite
- - Fathom (or similar meeting transcription platforms)
- **Nice to Have:**
- - Experience creating reporting dashboards and business intelligence systems
- - Familiarity with Fathom or similar meeting transcription tools
- - Experience with Meta Business Suite moderation
- - Knowledge of sales processes, coaching businesses, or client service environments
- - Experience creating process maps, flowcharts, and operational documentation
- - Exposure to CRM implementation and integration projects
Benefits
Comp & perks- This is a remote role that will be set up as an independent contractor engagement.
- To ensure alignment and transparency, successful candidates will be expected to:
- - Disclose any existing ongoing roles or client work
- - Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
GoHighLevelMonday.comGoogle SheetsZapierMakeClaudeChatGPTAI workflowsautomationreporting dashboards
Soft Skills
problem-solvinganalytical skillsorganizational skillscommunication skillsindependent project managementteam collaborationtime managementadaptabilityattention to detailcreativity