
Outbound Sales, Onboarding Specialist
Hunt St
contract
Posted on:
Location Type: Remote
Location: Philippines
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Salary
💰 A$1,200 - A$1,600 per month
About the role
- Outbound Prospecting & Cold Calling
- Call breeder leads using the call structure and qualifying questions.
- Introduce the Protection System clearly, confidently, and professionally.
- Build rapport with breeders using a warm, no-pressure, relationship-led approach.
- Handle objections and guide breeders toward sign-up.
- Convert suitable breeders into active participants in the Protection System.
- Clearly explain the value of the program and what is required to get started.
- Ensure breeders complete the steps required to join the system.
- Follow up with newly signed breeders to ensure they begin using the system.
- Support breeders through to their first litter submission.
- Maintain momentum and follow-through so signed breeders become active breeders.
- Keep breeder records and outreach activity updated in HubSpot.
- Ensure breeder ownership, activity, and status are accurately reflected for KPI tracking and reporting.
- Maintain disciplined follow-up habits and clear record keeping.
Requirements
- Excellent written and spoken English.
- Clear, professional phone communication that is easily understood by Australian customers.
- Strong rapport-building and listening skills.
- High level of coachability and openness to feedback.
- Strong cultural fit with a friendly, no-pressure, relationship-first approach.
- Comfortable making outbound calls every day and working to KPI targets.
- Strong follow-up habits and personal accountability.
- Previous experience in outbound calling, customer service, appointment-setting, or sales support (preferred but not essential).
- Experience using HubSpot or another CRM (preferred but not essential).
- Exposure to pets, breeders, insurance, or a related industry (preferred but not essential).
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
outbound prospectingcold callingKPI trackingrecord keepingcustomer serviceappointment-settingsales support
Soft Skills
written communicationverbal communicationrapport-buildinglistening skillscoachabilityopenness to feedbackpersonal accountabilityfollow-up habits