Support the finance team in managing incoming payments
Maintain accurate financial records
Ensure timely collection of outstanding balances
Monitor overdue accounts and follow up on outstanding balances
Communicate professionally with customers regarding payment status
Assist with credit checks and maintaining customer credit limits
Prepare, issue, and track customer invoices in a timely and accurate manner
Ensure invoices comply with contract terms and agreed billing schedules
Maintain accurate customer account records and aging reports
Record and allocate incoming payments (bank transfers, cheques, credit cards, etc.)
Perform daily, weekly, and monthly accounts receivable reconciliations
Investigate and resolve payment discrepancies or unapplied receipts
Prepare AR reports, including aging summaries and cash collection reports
Support month-end close activities related to accounts receivable
Maintain proper documentation and filing for audit and compliance purposes
Work closely with the Accounts Payable, Sales, and Customer Service teams
Respond to internal and external queries related to billing and payments
Assist with process improvements and system updates as required

Requirements

Previous experience in an Accounts Receivable, Finance Assistant, or similar role
Strong numerical accuracy and attention to detail
Basic to intermediate proficiency in Microsoft Excel (e.g. VLOOKUP/XLOOKUP, pivot tables preferred)
Familiarity with accounting or ERP systems (e.g. Xero, MYOB, QuickBooks, SAP, NetSuite, or similar)
Good written and verbal communication skills
Experience working in a fast-paced or high-volume billing environment (Desirable)
Exposure to credit control or collections processes (Desirable)
Understanding of basic accounting principles (Desirable)
Experience supporting month-end close (Desirable)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

accounts receivablefinancial record maintenancecredit checksinvoice preparationpayment reconciliationpayment discrepancy resolutionnumerical accuracybasic accounting principlesmonth-end close support

Soft skills

attention to detailprofessional communicationprocess improvementproblem-solving