Epic Professional Billing Analyst, 2 Openings

Hummingbird Healthcare

Epic Professional Billing Analyst supporting healthcare revenue cycle by resolving tickets and optimizing workflows. Collaboration with client teams to ensure stability and continuous improvement in Epic Professional Billing processes.

Posted 5/20/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $79,200 - $103,000 per yearWebsite

About the role

Key responsibilities & impact

Be the calm problem-solver behind the scenes—support Epic stability and revenue cycle workflows
Resolving tickets, handling break-fix issues, and delivering optimization projects
Act as an extension of a client’s Epic team, supporting day-to-day stability and continuous improvement
Triage and resolve incoming tickets
Handle break-fix work by troubleshooting workflows and implementing safe fixes
Configure/update Epic build within specialty area
Plan and execute appropriate testing (unit/integrated/regression)
Communicate clearly and consistently with client stakeholders and internal teammates
Deliver small optimization projects (for Senior roles)

Requirements

What you’ll need

Current Epic certification in Professional Billing
Broad working knowledge of Epic Professional Billing and an understanding of how modules and workflows connect
2+ years of experience in an analyst role focused on problem-solving, requirements gathering, testing, and system implementation (Analyst Level)
4 –5+ years of experience independently delivering analyst work (Senior Analyst Level)
Strong problem-solving skills
Comfort working across systems, data, and stakeholder inputs
Strong written and verbal communication

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage
Paid time off
401(k)
Parental leave
Career development support
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Epic Professional Billingtroubleshootingworkflow optimizationtestingrequirements gatheringsystem implementationticket resolutionconfigurationbreak-fix workEpic build

Soft Skills

problem-solvingcommunicationstakeholder managementteam collaborationanalytical thinkingattention to detailadaptabilitytime managementcritical thinkingcustomer service

Certifications

Epic certification in Professional Billing