Hummingbird Healthcare

Operations

• Deliver high-quality, outcomes-oriented work across engagements
• Partner with stakeholders to define outcomes and guide execution across workstreams
• Support client engagements focused on improving operational performance and care delivery
• Lead problem-solving efforts and produce clear, evidence-based recommendations
• Ensure recommendations remain aligned with Hummingbird’s service design
• Lead structured discovery to assess current state capabilities, workflows, and performance
• Translate recommendations into actionable plans that support implementation and adoption
• Own delivery of scoped work across engagement workstreams
• Partner with stakeholders to define engagement outcomes and performance indicators

Senior Operations Consultant, Patient Access

Analyst

• Support Epic stability and HIM workflows
• Triage and resolve incoming tickets
• Handle break-fix work by troubleshooting workflows/build
• Deliver small optimization projects that improve reliability
• Configure/update Epic build within specialty area
• Plan and execute appropriate testing (unit/integrated/regression)
• Communicate clearly and consistently with client stakeholders

Epic Analyst – HIM Coding

Business Intelligence Developer

• Lead the design and delivery of Epic analytics content, including reports, dashboards, and visualizations for internal users and third parties.
• Build, maintain, and optimize content leveraging Epic data sources including Chronicles, Clarity, and Caboodle.
• Develop and support Epic analytics tooling such as Extracts, Radar SQL metrics, SlicerDicer custom filters, and Caboodle content.
• Validate results through testing, troubleshooting, and data audits, ensuring analytics are accurate, performant, and accessible.
• Maintain strong documentation and adhere to change control processes to protect system integrity and compliance.
• Mentor teammates and contribute to collaborative planning, design reviews, and solutioning across applications.

Senior Operations Consultant, Patient Access

Epic Analyst – HIM Coding

Senior Epic BI Developer – Contract