Senior Template & Capacity Analyst
Hummingbird Healthcare
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $62,500 - $81,250 per year
Job Level
About the role
- Manage and optimize provider templates across 5–10 clinical service lines to improve access and throughput
- Analyze workflows, data, and system behavior to identify root causes of scheduling and capacity challenges
- Translate ambiguous problems into clear diagnoses and actionable recommendations
- Build, maintain, and refine templates at scale, ensuring accuracy, consistency, and efficiency
- Lead requirements gathering and documentation for system changes, ensuring clarity and traceability
- Execute and validate system updates, including testing, implementation, and post-launch monitoring
- Partner with clinical and operational leaders to align on strategy, performance goals, and improvements
- Facilitate discussions and present tradeoffs, risks, and recommendations to stakeholders—including leadership
- Monitor template performance and proactively identify opportunities for improvement
- Mentor peers and contribute to stronger team practices, documentation, and delivery methods
Requirements
- 4–5+ years of experience delivering independently in an analyst role, including work on complex or ambiguous system changes
- Hands-on experience with Epic templating tools and a strong understanding of clinic throughput and scheduling dynamics
- Proven ability to build, maintain, and optimize templates at scale with strong attention to detail
- Strong critical thinking skills—you can connect data, system behavior, and stakeholder input into a clear picture of what’s happening
- Experience leading analysis, documentation, testing, and execution of system changes with minimal oversight
- Ability to partner with cross-functional stakeholders and confidently communicate recommendations, including to leadership
- Experience mentoring peers or contributing to team development
- Strong documentation practices with the ability to maintain audit-ready records
- Comfort operating in fast-paced, evolving environments with changing priorities
Benefits
- Comprehensive medical, dental, and vision coverage
- Paid time off
- 401(k)
- Parental leave
- Career development support
- and more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisworkflow analysissystem behavior analysistemplate optimizationrequirements gatheringsystem testingsystem implementationpost-launch monitoringdocumentation practicesaudit-ready records
Soft Skills
critical thinkingcommunicationmentoringstakeholder engagementteam collaborationproblem-solvingattention to detailadaptabilityleadershipfacilitation