Manager, Business Operations – Marketplaces

Humann

Manager of Business Operations at Humann bridging Marketplace Operations with organizational goals. Driving process optimization and operational excellence for sustainable growth.

Posted 4/12/2026full-timeWest Lake Hills • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own the infrastructure and operational health of all Marketplace selling accounts (e.g., Amazon, Walmart, TikTok), including settings, permissions, integrations, and key operational performance metrics
Execute catalog merchandising updates and lifecycle management, including new item setup and ongoing content optimization, attributes, imagery, bundles, and storefronts
Support Marketing and Sales by executing pricing updates, promotions, and Marketplace marketing initiatives
Support inventory planning and manage inbound inventory processes, coordinating stakeholders to align with demand forecasts
Ensure compliance with Marketplace policies, brand registry requirements, pricing integrity, and brand compliance monitoring and enforcement
Monitor Marketplace KPIs to identify risks, trends, and opportunities that drive growth, profitability, and customer experience
Serve as a cross-functional operations partner, aligning Finance, Supply Chain, Marketing, Product, and Technology teams to ensure operational continuity and effective execution
Support omni-channel demand forecasting and planning by translating Marketplace and channel-level data into actionable insights
Coordinate and support RFP processes and vendor onboarding, ensuring compliance, operational readiness, and seamless system integration
Identify and implement process improvements, SOPs, and automation opportunities that reduce manual effort and support scalable growth
Analyze operational and financial data to inform decision-making, improve visibility, and drive cross-functional initiatives

Requirements

What you’ll need

Bachelor’s degree in Business, Operations, Supply Chain, or related field (MBA preferred)
3+ years of experience in Marketplace Operations, Business Operations, or a related cross-functional role
Experience with Amazon Seller Central, Walmart Seller Center, and TikTok Shop in a 3P (preferred) or 1P capacity
Proven ability to manage complex operational processes and implement scalable systems, supported by advanced proficiency in Microsoft Excel (VLOOKUP, Pivot Tables) and project management tools (Jira)
Experience working in a consumer-packaged goods (CPG) or hyper-growth environment preferred, with the agility to adapt to evolving priorities and scale quickly

Benefits

Comp & perks

Health/Dental/Vision/Life Insurance
401k Retirement Plan with company match
Paid parental leave
Quarterly stipend for our supplements
Unlimited PTO
Hybrid/remote working model

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Marketplace Operationscatalog merchandisinginventory planningdata analysisprocess improvementsoperational performance metricspricing updatescontent optimizationSOPsautomation

Soft Skills

cross-functional collaborationstakeholder managementadaptabilitydecision-makingcommunication

Certifications

Bachelor’s degreeMBA