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About the role
Key responsibilities & impact- Manage shipments of treatment-related materials to support clinics and patients;
- Perform pharmacovigilance reconciliations and clarifications, and schedule training sessions for hospitals and clinics;
- Assist the operations team with questions and procedural guidance;
- Contact clients to provide clarification and resolve inquiries;
- Schedule infusion appointments and examinations;
- Provide support to patients and physicians (when necessary);
- Assist with program supervision and management.
Requirements
What you’ll need- Undergraduate degree in a health-related field (in progress) or completed;
- Experience in treatment and diagnostic support programs (patient support programs);
- Intermediate proficiency in Microsoft Office.
Benefits
Comp & perks- Health insurance - caring for what matters most: your health;
- Dental plan - caring for your smile is part of it;
- Home office allowance - more comfort for you on remote work days;
- Meal allowance - convenience and quality in your day-to-day;
- Transportation allowance - for worry-free commuting;
- Life insurance - security and protection for you and your family;
- Private pension plan - helping you plan for the future;
- PPR - Profit Sharing Program (Performance-related incentive);
- Viveo Health Center - convenient access to various in-person specialties and an online platform;
- Exclusive discounts at Mafra Specialties store;
- TotalPass - for wellness and physical activity;
- Exclusive employee partnerships and discounts - for education, leisure, and more.
- Subsidy: up to 70% of the cost of devices and prostheses according to internal policy (benefit granted only for devices related to disability);
- Device replacement every 2 years with medical recommendation, provided there is no evidence of misuse.
ATS Keywords
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Soft Skills
communicationorganizationalproblem-solvingsupportsupervisionmanagement
Certifications
undergraduate degree in health-related field