Vendor Management Lead

Humana

Vendor Management Lead overseeing Medicaid supplier performance, contracts, compliance, and spend for Humana, a U.S. healthcare and insurance company.

Posted 8/4/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $94,900 - $130,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in vendor management, including performance evaluation, compliance monitoring, and strategic relationship building. Proficient in analyzing vendor performance metrics and leading cross-functional teams to drive operational improvements in a highly regulated healthcare environment.

Highest-signal resume keywords

Vendor ManagementPerformance EvaluationRegulatory ComplianceCross-Functional CollaborationAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vendor Performance MonitoringKPI DevelopmentSLA ManagementCorrective Action PlanningFinancial Analysis

Soft Skills

Executive CommunicationNegotiation SkillsRelationship ManagementFacilitation Skills

Tools & Technologies

Microsoft ExcelMicrosoft PowerPointMicrosoft TeamsVendor-Management Platforms

Industry Keywords

MedicaidMedicareManaged CareHealth InsuranceHealthcare Administration

About the role

Key responsibilities & impact

Manage assigned Medicaid vendor relationships as the primary point of contact between vendors, business owners, markets, and enterprise partners
Develop understanding of vendors’ services, capabilities, contracts, regulatory obligations, operational dependencies, and strategic importance
Establish and facilitate vendor governance routines, including Joint Operating Committees, performance reviews, and issue-resolution meetings
Monitor vendor performance through scorecards, KPIs, SLAs, contractual commitments, member outcomes, and operational measures
Identify performance trends, service gaps, and emerging risks and provide actionable recommendations
Lead vendor improvement plans and corrective action plans, including root-cause analysis, milestones, accountable owners, and remediation validation
Coordinate with operations, markets, compliance, finance, procurement, legal, clinical, product, and implementation teams
Evaluate vendor capabilities, performance, risk, spend, and strategic value for portfolio-level decisions
Monitor compliance with federal and state Medicaid requirements, contracts, Humana policies, data-security standards, and reporting expectations
Review vendor financial performance, invoices, utilization, rates, and spend trends to identify discrepancies and savings opportunities
Maintain accurate, audit-ready documentation of vendor interactions, governance decisions, performance, risks, corrective actions, and contractual commitments
Strengthen vendor relationships through clear expectations, communication, constructive challenge, and continuous improvement
Research invoice and contractual issues and resolve discrepancies
Advise executives on significant functional strategies

Requirements

What you’ll need

Bachelor’s degree in business administration, healthcare administration, finance, operations, supply chain, or related field, or equivalent professional experience
Five or more years of experience in vendor management, supplier relationship management, procurement, or related experience
Experience managing complex vendor relationships, performance reviews, issue escalation, corrective action planning, and cross-functional problem-solving
Experience developing and monitoring vendor scorecards, KPIs, SLAs, contractual commitments, operational metrics, and performance-improvement plans
Strong analytical and financial acumen
Ability to evaluate vendor performance, utilization, spend, invoices, risks, and value-realization opportunities
Experience leading governance meetings and influencing cross-functional stakeholders
Strong executive communication, facilitation, negotiation, and relationship-management skills
Proficiency with Microsoft Excel, PowerPoint, Teams, and data-reporting or vendor-management platforms
Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information
Home internet with minimum download speed of 25 Mbps and upload speed of 10 Mbps
Occasional travel to Humana offices for training or meetings may be required
Master’s degree in a related field preferred
Experience in Medicaid, Medicare, managed care, health insurance, or another highly regulated healthcare environment preferred

Benefits

Comp & perks

Bonus incentive plan
Medical benefits
Dental benefits
Vision benefits
401(k) retirement savings plan
Paid time off
Company holidays
Personal holidays
Paid parental leave
Paid caregiver leave
Short-term disability
Long-term disability
Life insurance
Whole-person well-being support
Flexible remote work arrangement
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