Utilization Management Administration Coordinator – SNF

Humana

UM Administration Coordinator working remotely to provide non-clinical support for treatment policies. Involves managing chart reviews and authorizations in a healthcare setting.

Posted 7/29/2026full-timeRemote • California, Illinois, Montana, South Dakota • 🇺🇸 United StatesJunior💰 $40,000 - $52,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in administrative support, including managing authorizations and engaging with providers and members. Proficient in documentation and communication, ensuring accurate clinical information handling and collaboration across departments.

Highest-signal resume keywords

Administrative Support ExperienceMicrosoft Word ProficiencyMicrosoft Excel ProficiencyData Entry SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Chart Review ManagementAuthorization ManagementClinical Information DocumentationData EntryWritten Correspondence Creation

Soft Skills

CollaborationEngagement

Tools & Technologies

Microsoft Outlook

Industry Keywords

Non-Clinical SupportClinical Information VerificationDetermination Letters

About the role

Key responsibilities & impact

provides non-clinical support for policies ensuring the most appropriate treatment, care or services for members
manage NLP's for chart reviews for the nursing team
build and pend authorizations for review
perform inbound and outbound calls to engage providers and members to verify clinical information/discharge date and admission status
document completed calls and attach clinical information received
request clinical information from providers/facilities
create written correspondence
create and distribute determination letters
collaborate with multiple roles/departments/providers/team members

Requirements

What you’ll need

1+ years' experience working in an administrative support capacity
Prior professional experience of Microsoft Word, Outlook and Excel with the ability to type and enter data
Ability to new systems (proficient to advanced)

Benefits

Comp & perks

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
short-term and long-term disability
life insurance
many other opportunities