Senior Project Manager
AIS (Applied Information Sciences)
Cloud
Senior Print Project Manager – Enterprise Print Management
Humana
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $78,400 - $107,800 per year
Job Level
Senior
About the role
- Oversee the print production and distribution of Enterprise outbound mail correspondence, ensuring accuracy, timeliness, and compliance
- Collaborate with internal teams and external vendors to achieve production goals, present operational results to management on a monthly basis
- Lead large scale projects, including objective setting, team assignments, and progress monitoring to achieve compliance and operational efficiency
- Develop project timelines, set expectations, and oversee daily activities to ensure project milestones are met
- Serve as the subject matter lead with internal customers on correspondence projects, from planning to execution and follow-up
- Work independently to manage requests, ensuring readiness and thorough understanding with minimal supervision
- Partner with the Print Technology Team (PTS) to maintain, upgrade, and create print databases as required by business needs
- Collect, analyze, and report on key performance indicators (KPIs) to inform strategic and operational decisions; provide recommendations to leadership
- Build and sustain positive relationships with print and fulfillment vendors; monitor performance and resolve any contractual or invoice discrepancies
- Robustly manage and track Service Level Agreements (SLAs) for all production activities through internal software and external vendor platforms
- Coordinate savings initiatives such as migrating correspondence to digital platforms, optimizing postage rates, and reducing print content and costs
Requirements
- At least 5 years of relevant print production, vendor management and/or project management experience
- Demonstrated experience in high-volume print production management or similar operational role
- Experience in developing and end to end management of print production project plans
- Proficiency in project management, data analysis, and process improvement
- Experience collaborating with various stakeholders, internal teams, and external vendors
- Excellent organizational and communication skills
- Ability to function independently and manage complex projects with minimal supervision
- Familiarity with print technology, database management, and production tracking software
- Commitment to upholding privacy standards and managing sensitive information appropriately
- Expertise in cost-saving initiatives and strategic vendor management
- Strong financial and business acumen required
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
Benefits
- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance and many other opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
print production managementvendor managementproject managementdata analysisprocess improvementcost-saving initiativesfinancial acumenbusiness acumendatabase managementproduction tracking
Soft skills
organizational skillscommunication skillsindependencerelationship buildingleadershipcollaborationproblem-solvingstrategic thinkingattention to detailtime management
