Humana

Behavioral Health Field Care Manager

Humana

full-time

Posted on:

Location: Louisiana • 🇺🇸 United States

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Salary

💰 $59,300 - $80,900 per year

Job Level

JuniorMid-Level

About the role

  • The Field Care Manager, Behavioral Health 2 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members.
  • The Field Care Manager, Behavioral Health 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
  • The Field Care Manager, Behavioral Health (Care Manager, Behavioral Health) employs a variety of strategies, approaches and techniques to manage a member's physical, environmental and psycho-social health issues.
  • Identifies and resolves barriers that hinder effective care.
  • Performs telephonic and face to face assessments and evaluations of the member’s needs and requirements to achieve and/or maintain an optimal wellness state by guiding members/families toward the appropriate resources for the care and overall wellbeing of the member.
  • Ensures member is progressing towards desired outcomes by continuously monitoring care through assessments and/or evaluations.
  • Creates member care plans.
  • Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
  • Collaborates with providers and community services to promote quality and cost-effective outcomes.
  • Ensures the delivery of needed services/supports for Behavioral Health, Physical Health, Social Determinant of Health and value-added benefits.
  • Coordinates across the transdisciplinary care team (at a minimum the PCP) and transitions of care
  • Submits incident reports

Requirements

  • An active, unrestricted LA Licensed Masters Clinical Social Worker (LCSW), OR LA Licensed Professional Counselor (LPC) OR LA Licensed Marriage Family Therapist (LMFT) OR LA Licensed Addiction Counselor (LAC) OR Active, unrestricted Louisiana Registered Nurse (RN) license with at least three years of experience in behavioral health.
  • 2+ years or more of experience working as a behavioral health professional
  • Experience with behavioral change, health promotion, coaching and/or wellness
  • Proficiency with Microsoft Office Programs, e.g. Word, Excel & PowerPoint, shared systems, troubleshoot and resolve general technical issues
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