Case Manager

Humana

Case Manager providing comprehensive case management for frail elders and adults with disabilities in Wisconsin. Supporting members through assessments, service coordination, and documentation of care plans.

Posted 7/13/2026full-timeSpooner • Wisconsin • 🇺🇸 United StatesJunior💰 $53,700 - $72,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing comprehensive Member Care Plans (MCP) and conducting thorough assessments to address health and safety needs. Proficient in coordinating services and maintaining accurate documentation while engaging with community resources.

Highest-signal resume keywords

Member Care Plan DevelopmentCase Management ExperienceCommunity Health KnowledgeElectronic Case Note DocumentationExperience with Frail Elders or Adults with Disabilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Assessment SkillsDocumentation SkillsRisk EvaluationService CoordinationSocial Integration Support

Soft Skills

Interpersonal CommunicationEmpathyOrganizational Skills

Certifications & Qualifications

Valid State Driver's LicensePersonal Vehicle Liability Insurance

Industry Keywords

Human ServicesCommunity ResourcesSocial Service AgenciesHealth and Safety NeedsFrail EldersIntellectual DisabilitiesDevelopmental DisabilitiesPhysical Disabilities

About the role

Key responsibilities & impact

Assess members health and safety needs to identify their strengths, interests, and preferences to develop a comprehensive Member Care Plan (MCP)
Coordinate with a Field Care Nurse to provide services that address members' health and safety needs
Conduct face-to-face social assessments with members upon enrollment and at minimum, every six months
Conduct quarterly in-person visits and maintain monthly contact with members by phone
Arrange support services for members, including those related to social integration, community resources, employment, housing, and other non-medical needs
Evaluate risk factors and provide education to members
Maintain accurate documentation including case notes, service authorizations, and updates to the MCP

Requirements

What you’ll need

A Bachelor's degree in human services or a related field is required
at least 1 year of experience serving frail elders or adults with intellectual, developmental, or physical disabilities
valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits
Case Management experience preferred
Experience with electronic case note documentation preferred
Knowledge of community health and social service agencies and additional community resources preferred

Benefits

Comp & perks

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
short-term and long-term disability
life insurance