VP, Application Reliability – Operations Engineering

Humana

VP of Application Reliability at Humana, providing leadership for technology systems and operations. Ensuring reliable and secure technology operations while managing response to major incidents.

Posted 7/12/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technology leadership, including technology strategy, enterprise architecture, and service management, while effectively communicating and leading teams through large-scale transformation initiatives.

Highest-signal resume keywords

Technology LeadershipEnterprise ArchitectureService ManagementMetrics-Based Performance ReportingTeam Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technology Lifecycle ManagementProduct ManagementService Communication StrategyOperational Health ChecksTransformation Initiatives

Soft Skills

Effective CommunicationOrganizational SkillsAnalytical SkillsInterpersonal SkillsPresentation Skills

Certifications & Qualifications

Bachelor's Degree in Computer ScienceBachelor's Degree in Information TechnologyBachelor's Degree in BusinessMaster's Degree Preferred

Industry Keywords

Technology OperationsExecutive StakeholdersMetrics-Driven EnterpriseCrisis ManagementInnovation

About the role

Key responsibilities & impact

Build and lead a team that designs and implements automated mechanisms to perform daily operational health checks across enterprise systems.
Support the Stars initiative by ensuring consistently reliable, high-quality, and resilient technology operations.
Prioritize and govern technology changes, ensuring execution during periods of minimal business disruption and without conflict across initiatives.
Develop and execute a strategy to improve service levels and the effectiveness of service communications, supporting the organization’s goal of becoming a metrics-driven enterprise.
Recruit, develop, and lead a team of highly skilled engineers who are innovative problem-solvers and experienced across a broad range of technologies.
Serve as a clear, confident, and effective communicator, particularly during periods of elevated risk or crisis, given responsibility for enterprise incident response.

Requirements

What you’ll need

Bachelor's degree in Computer Science, Information Technology, Business, or a related field; Master’s degree preferred.
12+ years of progressive experience in technology leadership roles, including technology strategy, enterprise architecture, or service management.
Demonstrated expertise in technology lifecycle management, product management, and metrics- or OKR-based performance reporting.
Proven ability to lead large-scale transformation initiatives and engage effectively with executive stakeholders.
Excellent organizational, analytical, interpersonal, and presentation skills, with a strong executive presence.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options
Professional development opportunities