Senior Product Designer – Benefits Servicing

Humana

Senior Product Designer at Humana shaping digital experiences for medical benefits. Collaborating with cross-functional teams to enhance member engagement and satisfaction.

Posted 7/9/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $86,300 - $118,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in user-centered design, interaction design, and visual design, with a strong focus on creating impactful digital product outcomes in healthcare or regulated industries. Proficient in utilizing user research and modern design tools to enhance user experiences and drive business results.

Highest-signal resume keywords

User-Centered DesignInteraction DesignVisual DesignFigma ProficiencyCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User ResearchUsability TestingInformation ArchitecturePrototypingWireframingHigh-Fidelity DesignEnd-to-End Customer Journey DesignDigital Product DesignDesign Best PracticesAccessibility Advocacy

Soft Skills

Strong CommunicationPresentation SkillsStorytellingStakeholder Management

Tools & Technologies

Figma

Industry Keywords

HealthcareInsuranceRegulated IndustriesUser ExperienceProduct Design

About the role

Key responsibilities & impact

Design and deliver end-to-end user experiences for Humana’s medical benefits products and services
Collaborate with product, engineering, marketing, analytics, and research partners to identify opportunities and develop innovative solutions
Utilize user research, usability testing, analytics, and member feedback to inform design decisions
Create user flows, wireframes, prototypes, and high-fidelity designs
Advocate for accessibility, inclusivity, and design best practices
Present design recommendations to stakeholders, incorporating feedback and building alignment across teams

Requirements

What you’ll need

Bachelor’s degree in Human-Computer Interaction or a related field, or equivalent practical experience
5+ years of experience in product design, with a portfolio demonstrating impactful digital product outcomes
Experience designing complex user experiences and end-to-end customer journeys, preferably within healthcare, insurance, or similarly regulated industries
Strong expertise in user-centered design, interaction design, information architecture, and visual design
Proficiency with modern design and prototyping tools, including Figma
Solid understanding of user research methodologies
Experience collaborating effectively with cross-functional teams including product management, engineering, research, and business stakeholders
Strong communication, presentation, storytelling, and stakeholder management skills
Demonstrated success using design to improve business and customer outcomes