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Bilingual RN Care Manager
HumanaBilingual RN Care Manager in remote, nationwide capacity providing telephonic assessment and support for Medicare and Medicaid members. Focused on improving healthcare outcomes through personalized care plans and teamwork.
About the role
Key responsibilities & impact- Telephonically assess Medicare, Medicaid, and/or and Group Account members and create actionable and measurable care plans to help guide and track the members' progress toward goals
- Use nursing judgment to assess and coordinate care for acute situations (APS, EMS)
- Discuss transitions of care to assist with safe discharge to the home and coordinate care for DME, home health, provider appointments, etc.
- Guide members and their families toward and facilitate interaction with resources appropriate for the care and wellbeing of members
- Assess member’s physical, environmental and psycho-social health issues and work in collaboration with a multi-disciplinary team, such as social workers, dietitians, pharmacists, etc., employing a variety of strategies/techniques to manage appropriately and provide timely intervention
Requirements
What you’ll need- Active Registered Nurse (R.N.) license with no disciplinary action
- Hold an active Compact nursing license and reside in the state that holds your compact license
- Must be bilingual in Spanish and English - resume must be submitted in English
- Oral and written fluency in Spanish and English - ability to pass a language test will be required
- Minimum education of an Associates degree in Nursing
- Minimum of 3 years of clinical RN experience
- Experience using clinical knowledge to manage various adult chronic conditions, including development and implementation of individualized care planning
- Proficient computer skills with ability to quickly learn and navigate multiple systems, utilizing dual computer monitors
- Experience with Microsoft and Excel
- Provide autonomous decision-making, troubleshooting and problem solving related to periodic system issues
- Capacity to manage multiple or competing priorities including use of multiple computer applications simultaneously
- Effective telephonic and virtual communication skills
- Must have a separate room with a locked door that can be used as a home-office to ensure you and your members have absolute and continuous privacy while you work.
Benefits
Comp & perks- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Telephonic AssessmentCare PlanningChronic Condition ManagementClinical KnowledgeAutonomous Decision-Making
Soft Skills
Effective CommunicationProblem SolvingTime Management
Certifications
Active Compact Nursing License